Last reviewed 10 months ago
10 months ago
Fast and friendly service. When you are keen to get on the road, this is exactly what you want.
10 months ago
Awesome staff and whole process was great. No hassles at all.
10 months ago
Good quality cars, EV/hybrid options, professional and knowledgeable staff, good value for money, easy booking process.
Enjoyed driving car Toyota Rav hybrid from Gorentals. Online registration was smooth, picking the car was fast and easy, counter staff was friendly and helpful. A well maintained car, clean and spacious. Awesome
Easy, fast, very friendly staff, new car in great condition. The only downside: impossibility of after-hours returns.
Its worth the money. The cheapest and the car was in great condition. Friendly staff, pickup and return was very quick
Wasn't sure at first but glad I booked with Go rentals! Easy process, great easy and fast process. Very clear and no gotchas. Good value rental. Very friendly snd helpful staff. Fastest pick up and return ever - under 2 mins!
Outstanding service and simple collect and return service highly recommended
Perfect, from the beginning to the drop off ! Go Rentals team looks as a real one. The best for the clients !
Friendly service Great clean car Very easy to deal with What else do you want Thank you
Fantastic service; car was superbly clean and in wonderful condition. Basically brand new and very zippy up the hills which helped a great deal (I hired a hybrid Yaris). I feel very safe hiring a car with gorentals NZ!
Really easy to book and manage booking, especially with the app. Friendly team as well!
I have been using go rental for almost 2years and they never failed me. From picking up my car ,shuttle ride to the office and dropped off as well. There service is on spot. Everything is clear and easy to follow. Fast, reliable and friendly staff. They always gave very good car that very close to new car. Price is reasonable and worth of the type of vehicle they provided. Strongly recommended this company to other.
Go Rentals made it easy to book, collect and return the car. Options were carefully explained, information was given in bite sized chunks that was necessary for someone with an invisible disability. All staff were warm, informative and very supportive. The car I drove was amazing, and I thoroughly enjoyed driving in comfort and feeling very safe on the road during my long weekend experience. The journey was outstanding and excellent value for the money paid. Thank you.
They gave me an almost brand new car and staff were very friendly and helpful. It was a smooth journey across New Zealand South Island. Just that you may need to call for shuttle bus from Airport and wait for around 10 mins for pickup make sure you have local number to call them.
All aspects of hiring, booking and dropping off!
Go rentals were great. The staff at Queenstown were so friendly and helpful with places to visit. The car was great. Drop off was fast and easy. I highly recommend this company and will use them next time. Value for money.
We recently hired a RAV 4 Hybrid all wheel drive for 8 days touring in the south of the South Island. Apart from finding where the shuttle bus collection point was at Christchurch airport the whole process of collecting the car, having some features of the hybrid system explained to us, then the car drop off at the end of our trip & the shuttle back to the airport was as smooth as silk!
Everything OK
Disappointing! Go Rentals is usually our go to place for car hire in NZ (a small national charity) but really let down by them this time. After hours pick up codes at Nelson airport did not work and absolutely no way of contacting either local or national office for assistance after hours. Entire rental period already paid for and now we’ve incurred another $40 just to get a taxi to accommodation with no idea how we will get the car before our first meeting at 8am tomorrow (their office doesn’t even open until then).
Booking online was so easy the car was a hybrid so fuel wise was really good quick and simple to pick up and drop off would hire again if I went back
Do not rent with Go Rental! Do not look after their previous customers who come back to them. Cancels bookings a day before pick up, and we booked 2 weeks ago!
Go Rentals are easy to book through. The website is easy to follow. They are easy to contact if you need them - either a phonecall or email away. We picked a car up from Wellington Airport this trip and it was an easy process. the check-in counter is in the terminal and the collection of the car is just outside in the rental carpark - no shuttle drive.
Based on analysis of 18 reviews rated 1-2 stars for GO Rentals New Zealand
“Avoid Queenstown Airport Go Rental”
“Ultimately $3000 was charged immediately with plan to refund based on how much it costed to fix the car”
“It seems that Go Rental Queenstown are happy to charge premium prices, happy to request advance online form completio...”
“Had to pay a $3000 bond when picking up car”
“Avoid Queenstown Airport Go Rental”
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GO Rentals New Zealand is a prominent car rental company that offers a wide range of vehicles for hire across the country. Catering to both domestic and international travelers, the company provides an extensive fleet of modern cars, including electric and hybrid options, to accommodate various travel needs. Customers can easily book their rentals online or receive assistance from a knowledgeable team of experts via phone. With over 20 years of experience in the car hire industry, GO Rentals focuses on making the car rental process straightforward and accessible. The company also offers special discounts, such as savings for AA members, enhancing the affordability of their services. By combining a diverse selection of vehicles with user-friendly booking options and customer support, GO Rentals aims to enhance the travel experience for those exploring New Zealand.
GO Rentals New Zealand receives overwhelmingly positive feedback from customers, highlighting the easy booking process and exceptional service provided by the staff. Reviewers frequently mention the fast and friendly service, with many appreciating the helpfulness of the team during vehicle pickup and drop-off. The quality of the cars, including options for EVs and hybrids, is also praised, with many noting that the vehicles are clean and well-maintained. However, some customers express dissatisfaction with the high bond fees, citing experiences where they felt misled about the costs associated with rentals. Additionally, there are complaints regarding issues at specific locations, such as Queenstown Airport, particularly concerning after-hours service. Overall, GO Rentals is regarded as a reliable choice for car rentals, despite a few critical experiences.
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