Go Internet receives overwhelmingly positive feedback, with many reviewers praising the excellent service and reliable internet connection. Customers highlight the friendly and professional installation process, noting that installers are thorough and tidy. The ease of setup and hassle-free experience are frequently mentioned, with several users expressing satisfaction with the speed and quality of the service. However, some complaints arise regarding customer service, particularly with missing equipment and difficulties in reaching support for assistance. Despite these minor issues, the overall sentiment remains highly favorable, with many recommending Go Internet for its great service and performance. Overall, Go Internet is viewed as a strong choice for internet service.
7 months ago
The installers were friendly and very thorough in locating the aerial for best performance. They did a very neat installation and cleaned up carefully when finished. Speeds are exactly as advertised a... See more
Amazing service. Ordered a few days before, set the date and they turned up first thing, quickly fitted it with no fuss or mess and I have 40mb internet in the chalet and can ‘work from home from home’ now! Would definitely recommend
So nice to deal with a company where you can speak to a person with a name and then call back and ask to speak again to them. Good service, a small bump on the way was rectified in about an hour.
Sam made the switchover quick and easy couldn’t recommend more highly!
Very easy to deal with and contact. Polite knowledgeable staff. Only issue was some technical oversight at their end which meant my router wouldn’t connect when first plugged in, so had to call them but they fixed it over the phone within 15 mins. So far, so good.
I had to phone 3 times & repeat the process of ordering. However, once they started the process after the 3rd phone call,the service was amazingly quick, friendly,& my daughter was gutted that she missed the handsome young man who installed my WiFi! He was also very knowledgeable ,& the job was finished with no hassle & very quickly & quietly. Thank you all so much!!
Easy and problem free installation
On time, great service. Upand working well.
Great service and very prompt installation, many thanks 😊
Great support and fast response. So far all perfect
Efficient and friendly. Would recommend. Very easy set up, and the man explained everything to us.
New to this company. Easy to join and been trouble free. I had one issue connecting the router and gave them a call. They fixed my error within seconds back up and running Excellent service
Great service , and the young gentleman that fitted my go internet was very professional and helpful
Great customer service from day one! Installation was end of April and even though I wasn't at home, the engineer contacted me by phone to discuss where I wanted the router and was polite, courteous and professional at all times. I had purchased a new SKY GLASS TV so was a little anxious about if it would work but I needn't have worried as connection to the broadband was immediate and very simple and the speeds are excellent with no buffering so I am very happy. Another small yet, I think, great addition is the use of 'actual (albeit not easily guessed) words' for the router password and not loads of numbers, letters and characters which you can never remember.
The installers come on time, done the job quickly and tidy and the broadband works perfect! Very happy
Took quite a while to respond to installation requests. The cable installation was not great - straight over roof tiles, conspicuous and not secured. The internet reception has been sketchy and unstable since installation and non-existent on one our our sky boxes.
Tristan(?) Was very efficient and answered any questions I asked .He. Was also very tidy and pleasant.
Excellent service... Read emails promptly and answered immediately... engineer arrived polite and professional and on time and resolved problem quickly
I use Go Internet's wireless Internet offering for my rural office, where the speeds offered by traditional copper lines are poor. Go Internet's technology allows me to base my office in the beautiful countryside whilst still enjoying a fast and reliable Internet service - for a reasonable price. The team are always friendly and quick to resolve any queries or issues we may have.
New customer, I am still checking, for the last 5 hours that the internet has been connected. It’s been working. That’s a good sign.
Friendly professional service
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Go Internet is an internet service provider based in the UK, specializing in delivering reliable broadband solutions to both residential and business customers on the Isle of Wight and Hampshire. The company offers a range of internet services, including superfast fibre broadband, ultrafast fibre connections, and rural wireless internet access. These options cater to different needs, from everyday home use to more demanding applications such as streaming and gaming. The company is committed to providing straightforward and effective internet services without complicated jargon, ensuring customers receive honest and friendly advice. By utilizing various technologies, including fibre optics and wireless networks, Go Internet aims to meet the diverse connectivity requirements of its clientele, making it a suitable choice for individuals and businesses seeking dependable internet solutions.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.