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HomeBusiness ServicesGemstonelights Reviews
Gemstonelights logo

Gemstonelights Reviews

4 out of 5 stars
4 out of 5 stars
4.0
|Great|12 reviews

Last reviewed 3 days ago

TrustScore

4.0
4 out of 5 stars
Great
5 out of 5 stars
5
4 out of 5 stars
3
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
0
12 reviews in total

Review summary

Gemstonelights receives a generally positive reception from customers, with many praising the beautiful lighting transformation and high-quality products. Reviewers frequently highlight the impressive technology and seamless smart home integration, making it easy to schedule various lighting scenes. Customer support is also noted as excellent, with quick responses to technical issues. However, some consumers express concerns about durability, reporting LED failures after just 18 months and inconsistent color shades. Installation delays and higher-than-expected costs are common complaints, with several customers wishing for more transparent pricing. Despite these mixed experiences, the overall sentiment leans towards satisfaction, as many consider their Gemstonelights system a worthwhile investment.

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Based on reviews, created with AI

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See what reviewers are saying

Barbara Brown
Barbara BrownFeatured

3 days ago

5 out of 5 stars

Great investment for our property

We've had our Gemstonelights system for about 8 months now and couldn't be happier. The app control is intuitive and being able to change colors for different holidays and seasons is amazing. Quality... See more

John Smith
John SmithFeatured

3 days ago

5 out of 5 stars

Worth every penny

Best home improvement decision we've made in years! No more climbing ladders to hang Christmas lights or dealing with tangled strings. The permanent system is convenient and looks so much better than... See more

James Jackson
James JacksonFeatured

3 days ago

3 out of 5 stars

Installation delays were frustrating

While the final product looks great, the installation process was delayed multiple times due to scheduling conflicts and weather. Communication could have been better during these delays. Once install... See more

George Williams
George WilliamsFeatured

3 days ago

4 out of 5 stars

Good product, pricey installation

The lights themselves are high quality and the color range is impressive. Installation took longer than expected and was quite expensive compared to quotes from other companies. Final result looks goo... See more

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Barbara Brown
Barbara Brown
1 reviews•Experienced
Featured
3 days ago
5 out of 5 stars

Great investment for our property

We've had our Gemstonelights system for about 8 months now and couldn't be happier. The app control is intuitive and being able to change colors for different holidays and seasons is amazing. Quality seems solid so far.

Helpful?
John Smith
John Smith
1 reviews•Experienced
Featured
3 days ago
5 out of 5 stars

Worth every penny

Best home improvement decision we've made in years! No more climbing ladders to hang Christmas lights or dealing with tangled strings. The permanent system is convenient and looks so much better than traditional lighting.

Helpful?
James Jackson
James Jackson
1 reviews•Contributor
Featured
3 days ago
3 out of 5 stars

Installation delays were frustrating

While the final product looks great, the installation process was delayed multiple times due to scheduling conflicts and weather. Communication could have been better during these delays. Once installed though, very happy with the lighting system.

Helpful?
George Williams
George Williams
1 reviews•Contributor
Featured
3 days ago
4 out of 5 stars

Good product, pricey installation

The lights themselves are high quality and the color range is impressive. Installation took longer than expected and was quite expensive compared to quotes from other companies. Final result looks good though and neighbors are always complimenting the display.

Helpful?
George Jackson
George Jackson
1 reviews•Contributor
3 days ago
3 out of 5 stars

Mixed experience overall

Lights look nice when they're working properly, but we've had several LEDs burn out already after just one year. Customer service was responsive but having to schedule multiple service calls is frustrating. The concept is great but reliability could be better.

Helpful?
Kevin Martin
Kevin Martin
1 reviews•Contributor
3 days ago
3 out of 5 stars

Decent but not perfect

Overall satisfied with the purchase but had some issues with color consistency along certain sections of the house. Some LEDs appear slightly different shades even when set to the same color. Installer said this was normal but it's noticeable up close.

Helpful?
Joshua Smith
Joshua Smith
1 reviews•Contributor
3 days ago
5 out of 5 stars

Impressed with the technology

The smart home integration works seamlessly with our existing setup. Being able to schedule different lighting scenes throughout the year is fantastic. Installation was completed in one day as promised.

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Kevin Thompson
Kevin Thompson
1 reviews•Contributor
3 days ago
2 out of 5 stars

Not impressed with durability

After 18 months, we've already had multiple LED failures and the controller needed replacement. For the premium price point, expected much better longevity. The warranty coverage helped but the frequent issues are disappointing.

Helpful?
Susan Thompson
Susan Thompson
1 reviews•Contributor
3 days ago
5 out of 5 stars

Excellent customer support

Had a technical issue with our controller after a storm and the support team was incredibly helpful. They walked me through troubleshooting and sent a replacement part quickly when needed. The lights continue to perform well after two years.

Helpful?
Linda Davis
Linda Davis
1 reviews•New Reviewer
3 days ago
4 out of 5 stars

Professional service, minor issues

The installation crew was punctual and did clean work. However, we had some connectivity issues with the app initially that took a few days to resolve. Once everything was working properly, the lights look great. Would recommend but expect some potential setup hiccups.

Helpful?
Matthew Lee
Matthew Lee
1 reviews•New Reviewer
3 days ago
5 out of 5 stars

Beautiful lighting transformation!

Absolutely love how Gemstonelights transformed our home's exterior. The permanent LED lighting system looks fantastic year-round and the color options are endless. Installation was professional and the team was very knowledgeable about the product.

Helpful?
Donna Perez
Donna Perez
1 reviews•New Reviewer
3 days ago
4 out of 5 stars

Beautiful but expensive

The end result is stunning and we get compliments constantly. However, the total cost was significantly higher than anticipated once all fees were included. Wish pricing had been more transparent upfront.

Helpful?

Frequently asked questions for Gemstonelights

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About Gemstonelights

Gemstonelights appears to be a business that provides lighting services or solutions. The company likely specializes in decorative or specialty lighting installations, potentially focusing on outdoor lighting, landscape illumination, or custom lighting design for residential or commercial properties. They may offer services such as lighting installation, maintenance, and consultation to enhance the aesthetic appeal and functionality of various spaces.

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