Gemstonelights Reviews

We've had our Gemstonelights system for about 8 months now and couldn't be happier. The app control is intuitive and being able to change colors for different holidays and seasons is amazing. Quality seems solid so far.

Best home improvement decision we've made in years! No more climbing ladders to hang Christmas lights or dealing with tangled strings. The permanent system is convenient and looks so much better than traditional lighting.

While the final product looks great, the installation process was delayed multiple times due to scheduling conflicts and weather. Communication could have been better during these delays. Once installed though, very happy with the lighting system.

The lights themselves are high quality and the color range is impressive. Installation took longer than expected and was quite expensive compared to quotes from other companies. Final result looks good though and neighbors are always complimenting the display.

Lights look nice when they're working properly, but we've had several LEDs burn out already after just one year. Customer service was responsive but having to schedule multiple service calls is frustrating. The concept is great but reliability could be better.

Overall satisfied with the purchase but had some issues with color consistency along certain sections of the house. Some LEDs appear slightly different shades even when set to the same color. Installer said this was normal but it's noticeable up close.

The smart home integration works seamlessly with our existing setup. Being able to schedule different lighting scenes throughout the year is fantastic. Installation was completed in one day as promised.

After 18 months, we've already had multiple LED failures and the controller needed replacement. For the premium price point, expected much better longevity. The warranty coverage helped but the frequent issues are disappointing.

Had a technical issue with our controller after a storm and the support team was incredibly helpful. They walked me through troubleshooting and sent a replacement part quickly when needed. The lights continue to perform well after two years.

The installation crew was punctual and did clean work. However, we had some connectivity issues with the app initially that took a few days to resolve. Once everything was working properly, the lights look great. Would recommend but expect some potential setup hiccups.

Absolutely love how Gemstonelights transformed our home's exterior. The permanent LED lighting system looks fantastic year-round and the color options are endless. Installation was professional and the team was very knowledgeable about the product.

The end result is stunning and we get compliments constantly. However, the total cost was significantly higher than anticipated once all fees were included. Wish pricing had been more transparent upfront.