Galaxy Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
I knew exactly the package holiday and cruise that I wanted. After several attempts to agree and confirm the package with other cruise companies I eventually contacted Ziya at Galaxy Cruises. He was very patient and understood my every need and he was polite as he completed the requirements. He ensured all the detail was as I requested in a very professional manner. He is a credit to the Company and I am very pleased with the results. A big thank you to Ziya
Brian made the booking of our Japan holiday cruise very easy. He got us the best price and was very helpful at every stage of the booking. Would highly recommend.
I have contacted almost all companies to book me on the Norwegian Cruise and they all apologized and said the Cruise was full. It was only Galaxy Cruises that managed to actually book me one, and it was Ricky to be specific. He was a great help, he attended to all my need and managed to get me a great Cabin.
Great service, responsive and clearly understood my requirements. I have happily booked and will certainly book future trips too. Huge thanks goes to Ziya
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galaxycruises.co.uk152 total • Write a review
First time that we have booked a cruise on line always gone through a local travel agent,so l was really unsure about trusting an agent on line,the agent we spoke to named Brian talked us through every aspect and gave us time to discuss the details with another couple who we are travelling with and then contact us again to see if the terms were acceptable and answered all of are other queries he was very knowledgeable and professional thank you Brian for all your help.
Date of experience: July 1, 2024
Excellent service from enquiry to booking. Very knowledgeable, nothing too much trouble and very quick response. Would recommend highly.
Date of experience: June 29, 2024
Found Ziya to be very helpful, especially when faced with a number of questions I had. Galaxy packaged an excellent cruise and stay deal, so thankyou Ziya.
Date of experience: June 28, 2024
This is the third time we,ve used Galaxy Cruises and have been very lucky to have Adam as a cruise consultant he,s very professional and patient each element of the cruise is perfect . Many thanks Adam
Date of experience: June 25, 2024
Ziya was great to book my cruise through ! Very polite and knowledgable , guided me through the whole process Very happy
Date of experience: June 20, 2024
US
We have used a number of Cruise companies in the past, a few we have used on several occasions, this is the 1st time we have used Galaxy, the reason being that not only did they match the bottom price quotation they bettered it. Brian, the Cruise Consultant couldn't have been more helpful, answering all my petty questions promptly & with courtesy. If the rest of our adventure is as smooth as the Booking process we will be delighted. Many thanks Brian for a 5 star performance. Howard
Date of experience: June 8, 2024
