Galaxy Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
I knew exactly the package holiday and cruise that I wanted. After several attempts to agree and confirm the package with other cruise companies I eventually contacted Ziya at Galaxy Cruises. He was very patient and understood my every need and he was polite as he completed the requirements. He ensured all the detail was as I requested in a very professional manner. He is a credit to the Company and I am very pleased with the results. A big thank you to Ziya
Brian made the booking of our Japan holiday cruise very easy. He got us the best price and was very helpful at every stage of the booking. Would highly recommend.
I have contacted almost all companies to book me on the Norwegian Cruise and they all apologized and said the Cruise was full. It was only Galaxy Cruises that managed to actually book me one, and it was Ricky to be specific. He was a great help, he attended to all my need and managed to get me a great Cabin.
Great service, responsive and clearly understood my requirements. I have happily booked and will certainly book future trips too. Huge thanks goes to Ziya
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So glad I chose Galaxy Cruises and have been liasing with Brian. Who has just been amazing, I had lots of questions and Brian answered everything. Nothing was any trouble to Brian he always gave the best advice and also asked after us both by name which is nice. I was able to call or email Brian with any questions I had and as I've said he always got back in touch quickly. Would highly recommend Galaxy Cruises and especially Brian.
Date of experience: September 29, 2024
US
Booked a Japan cruise deal with Adams help. I made a few amendments to the original deal and Adam was beyond helpful with updating quotes and providing extra details. I was really impressed with Adam’s service and Galaxys pricing, also very easy to book. I’ve recommended to friends and family.
Date of experience: September 15, 2024
Booked a Caribbean cruise, from New York, for 13 nights. We were a bit dubious when we booked with the distance between they're office and our home. But galaxy were professional and sorted our queries out. So we've just booked another cruise with them. Spot on
Date of experience: September 11, 2024
Booked our NCL cruise with Ziya, never cruised before but he made the booking process easy the holiday was as described and we had a great time , l would recommend using Galaxy
Date of experience: September 2, 2024
Booked a cruise last minute with Galaxy Cruises. Customer service, advice and communication were all excellent and I had a wonderful holiday. Thank you!
Date of experience: August 31, 2024
