Galaxy Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
I knew exactly the package holiday and cruise that I wanted. After several attempts to agree and confirm the package with other cruise companies I eventually contacted Ziya at Galaxy Cruises. He was very patient and understood my every need and he was polite as he completed the requirements. He ensured all the detail was as I requested in a very professional manner. He is a credit to the Company and I am very pleased with the results. A big thank you to Ziya
Brian made the booking of our Japan holiday cruise very easy. He got us the best price and was very helpful at every stage of the booking. Would highly recommend.
I have contacted almost all companies to book me on the Norwegian Cruise and they all apologized and said the Cruise was full. It was only Galaxy Cruises that managed to actually book me one, and it was Ricky to be specific. He was a great help, he attended to all my need and managed to get me a great Cabin.
Great service, responsive and clearly understood my requirements. I have happily booked and will certainly book future trips too. Huge thanks goes to Ziya
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galaxycruises.co.uk152 total • Write a review
Just had an excellent experience with Adam booking a cruise nothing was too much trouble. Spoke to him several times and always remembered dates cruise and hotel. Wonderful
Date of experience: November 3, 2023
Great timely response. Lovely gentleman who booked it. Good explanation of charges. Really great experience
Date of experience: October 28, 2023
Kevin - Consultant very helpful throughout process of booking with the knowledge to answer all questions
Date of experience: October 20, 2023
Same chap I originally booked Holiday with. Quick easy to deal with and holiday balance paid. Thanks
Date of experience: October 18, 2023
Adam has been excellent through the whole booking process and has been a joy to speak to. I changed my booking several times airline, hotel etc. and none of it was a bother. Galaxy and Adam will be my first port of call in the future👍
Date of experience: October 9, 2023
What a wonderful experience booking a holiday with this company. Great value for money caught my eye to make me enquire initially and I'm so glad I did. Ziya provided information and help all along the way, answering all questions promptly and it was a no brainer to say yes, we'd love to go, how do I pay the deposit? If Carlsberg did online travel agents........ Many thanks!
Date of experience: October 6, 2023
US
Booked today, for a Pacific Coast cruise and stay, cruising with NCL. Ziya Dakne, our cruise Co-ordination was superb. Was very knowledgeable and gave us excellent advice and information. The whole booking experience was quick and easy and we can’t thank Ziya enough and we would highly recommend Galaxy Cruises. It’s our first time booking with them and, hopefully, won’t be our last.
Date of experience: October 4, 2023
US
We are joining some friends who were already booked on a cruise and had been working with Kevin so we contacted him. He was so helpful and responsive - even at odd hours he always was quick to answer my questions by email. Highly recommend Kevin and Galaxy Cruises.
Date of experience: October 1, 2023
