Galaxy Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
I knew exactly the package holiday and cruise that I wanted. After several attempts to agree and confirm the package with other cruise companies I eventually contacted Ziya at Galaxy Cruises. He was very patient and understood my every need and he was polite as he completed the requirements. He ensured all the detail was as I requested in a very professional manner. He is a credit to the Company and I am very pleased with the results. A big thank you to Ziya
Brian made the booking of our Japan holiday cruise very easy. He got us the best price and was very helpful at every stage of the booking. Would highly recommend.
I have contacted almost all companies to book me on the Norwegian Cruise and they all apologized and said the Cruise was full. It was only Galaxy Cruises that managed to actually book me one, and it was Ricky to be specific. He was a great help, he attended to all my need and managed to get me a great Cabin.
Great service, responsive and clearly understood my requirements. I have happily booked and will certainly book future trips too. Huge thanks goes to Ziya
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galaxycruises.co.uk152 total • Write a review
It was a pleasure to book our upcoming cruise/land tour with Galaxy Cruises. In particular Andy did a superb job of leading us through all aspects of the trip and when all the paperwork arrived he had delivered on all aspects. These trips can be complicated and expensive and having someone like Andy to guide you is invaluable. Once again thanks.
Date of experience: March 5, 2024
Adam was very quick responding to my questions and gave advice for me to make a decision.
Date of experience: March 2, 2024
US
Adam from Galaxy Cruises has been extremely helpful and certainly put in the hours late into the evening, to ensure that we were able to secure the cabin on our chosen cruise. The whole experience has been made so much easier by his professionalism and I have no doubt that this will continue throughout the process.
Date of experience: February 22, 2024
Very Helpful and took time to explain
Date of experience: February 6, 2024
Thanks to the courteous help and customer service from Ziya and Adam, we have been assured of a full refund for my cruise that was cancelled due to the Middle East crisis.We would travel with them again.
Date of experience: January 12, 2024
US
Excellent service from start to finish. Arranged our flights, pre cruise hotel stay for 2 nights in New York, offering us a choice of hotels, and then a 12 night cruise. Adam answered my many email queries promptly and I would definitely book through Galaxy Cruises again.
Date of experience: January 4, 2024
Ziya was excellent to deal with. From the phone call until paying my deposit I was kept well informed and everything was hassle free.
Date of experience: November 25, 2023
