Fujitsugeneral Reviews

The technical support is excellent - they really know their products inside and out. However, the billing department can be difficult to work with and there have been some errors on invoices that took time to resolve.

Overall satisfied with their services. The equipment performs well and technicians are skilled. Would like to see better communication about appointment scheduling and more flexible service hours for businesses.

Good quality air conditioning units and professional installation. The systems work well and are energy efficient. Only complaint is the pricing - definitely on the higher end compared to competitors.

Using their systems across multiple office buildings. Consistent performance and good support when needed. The remote monitoring capabilities are particularly useful for facility management.

The equipment works fine but I feel like we're paying a premium just for the brand name. Installation was professional but took longer than expected, which disrupted our business operations.

Used to be great but service has declined recently. Had to wait over a week for a technician to come out for repairs. When they finally arrived, the work was done well, but the wait time was frustrating for our business operations.

Their service technicians are well-trained and courteous. They take time to explain issues and provide clear recommendations. Pricing is fair for the level of service provided.

Had an issue with one of our units after 8 months and they honored the warranty without any hassle. Technician diagnosed the problem quickly and had it fixed the same day.

Been using Fujitsu General for our office air conditioning systems for over 3 years now. Their technicians are knowledgeable and always arrive on time for maintenance appointments. The equipment runs efficiently and we've had minimal downtime. Customer service is responsive when we need support.

Been working with them for our retail locations for 2 years. They handle maintenance contracts well and their equipment is reliable. Appreciate their proactive approach to preventive maintenance.

Our electricity bills have noticeably decreased since switching to Fujitsu General systems. The units are quiet and maintain consistent temperatures throughout our facility.

Had a new HVAC system installed last month. The installation crew was professional, cleaned up after themselves, and explained how to operate the system properly. Very satisfied with the overall experience.