Finnair Reviews

Finnair consistently delivers exceptional service with their friendly cabin crew and punctual flights. The Nordic design aesthetic creates a calming atmosphere, and their business class seats are incredibly comfortable for long-haul flights. Only minor complaint is that the food selection could be more varied.

Competitive pricing and decent service quality. The seat pitch is adequate and boarding process is well-organized. Food options are limited but acceptable for short flights.

Using Helsinki as a connection point to Asia is brilliant - shorter flight times and efficient transfers. The airport lounge is well-designed with good food options. Had one delayed flight last year but they handled rebooking professionally.

Nothing particularly stood out as exceptional, but nothing was terrible either. Standard European carrier experience with professional service. The Helsinki airport connection was efficient, though the layover lounges could use more comfortable seating.

The extra legroom and priority boarding in premium economy made a 10-hour flight much more bearable. Appreciated the Finnish design touches and quality blankets. Entertainment system worked flawlessly throughout the journey.

From the moment I boarded until landing, everything was handled with Finnish precision and care. The lie-flat seats are among the most comfortable I've experienced, and the Nordic-inspired menu was delicious. Fast track security and priority baggage handling made the entire journey stress-free.

The A350 is a gorgeous plane with modern amenities and quiet engines. Cabin crew was attentive without being intrusive, and the meal service exceeded expectations for a European carrier. WiFi connection was stable throughout the flight, which is essential for business travel.

Decent airline for European routes. Flights are usually on time and staff is professional.

The route to Tokyo via Helsinki is convenient, but the entertainment system froze multiple times during my flight. Crew was helpful in trying to fix it, and the meal quality was surprisingly good. Would fly again but hope they update their technology.

Our company books with Finnair regularly for European business trips. They maintain good schedules and their corporate booking system is user-friendly.

Perfect for my monthly trips to Stockholm. Online check-in is seamless, and they're rarely delayed. The frequent flyer program offers good benefits too.

Flight was cancelled due to weather and the rebooking process was a nightmare. Spent hours on hold and the staff seemed overwhelmed. When I finally flew, the actual flight experience was fine, but the ground service needs improvement.