Fasthosts Internet Reviews

Quick and efficient

I wanted to do some domain transferring today, all sorted in just a few minutes. I am never disappointed with the service I get from Fasthosts, been with them for may years, just great, and my contact today, Levinn, was up to the task and made the transition simple.

They are always very helpful and always fix the problem or issue when anked.

great co with good tech support, great prices for small companies

When a domain was renewed for 5 years instead of 2 here is the response. There was still a month on the domain before thay auto-renewed it. "In order to process the refund, we will need to transfer ownership of the domain over to ourselves. Please copy and paste the below statement as a reply, replacing the XXX with the domain name(s) you would like refunded." If your paying top dollar for domain registration you don't expect them to try and steal the domain.

Louie Gee was an outstanding example of excellent customer service, polite and professional. Offered alternatives should I have wanted them, listened and implements what I wanted. Thank you Louie Gee, you are an example of how all customer service operatives should be.

fasthosts provide a very good service are very helpfull and i am be very happy to recommend

very helpfull

I needed help removing an email address . I’m not great with IT myself YNA who helped me today was great, she talked me through the process very patiently. I’m very grateful. Regards Kim Franklin

I was expecting to be kept on hold for ages, but my call was answered quicky and my problem sorted out within a few minutes. Excellent service.

So easy to manoeuvre round this website

I was a happy customer of Fasthosts for over 15 years using the email service and creating a website for my business. It was a great service, easy to use, transparent pricing and problems professionally dealt with. As I have retired I wound up the company and so had to cancel the final services. In this a special mention for Jefferson Quijano who helped me sort out the final end. Heartily recommend

The agent was so helpful and fixed our issue immediately!

Kate was courteous and helpful. Issue resolved very quickly.

Jefferson Quijano Could not have been more accommodating and helpful. Very pleasant to deal with.

Marwin is brilliant as usual. Thanks.

I live outside the UK and so, was not able to call via phone. Using the chat function, I was able to get assistance. Cristian was very helpful and directed me to the departments I needed to talk to. Thanks!

Always a pleasure speaking to Fasthosts I have used them for many years and never had any issues. Fantastic polite and friendly team, like today with Andrea Amores! Delightly experience and leaves you feeling stress free. Cant recommend Fasthosts enough. Thank you!

A very helpful company to deal with. Jem was able to resolve my query quickly and efficiently.