Helpful, thorough and patient
Kate was very helpful and we resolved an issue with a new email address

10 months ago
Fantastic service. Dealt with my enquiry efficiently and provided steps for further support moving forward. All dealt with in one online chat session. Thank you
10 months ago
I spoke with Jefferson Quijano and I was offered exceptional help in resolving my issues, I will 100% work with this company again in the future because of Jefferson's efforts
Kate was very helpful and we resolved an issue with a new email address
Knowledgeable and friendly. Found Glenn Contawe to be helpful resolving my problem.
Needed to ensure my account had been successfully closed (to avoid additional annual charge). Assistant (Jefferson Quijano) very helpful and capable.
Mark really helped me find out today as I'm new to FastHosts
Glen Paul Contawe was very helpful on the phone he made everything simple to understand
Easy purchase, good dashboard.
Cristian was very helpful and knowledgeable. Dealt with my small issue very quickly. Very happy overall.
Rey P was really easy to understand and very helpful. Efficient
Very easy to use, exceptional hosting, affordable security and just generally nothing to complain about.
What a lovely person, spoke to Kate today after trying different options she managed to fixed my phone, I went in to Apple Edinburgh and the guy said he has never seen this problem before, he made a real mess of my phone, I phoned USA they apologised and the guy put it back, but still couldn’t fix it, Kate has lots of patience dealing with me as I am not very good on technology, probably a age thing, 72 however well done Kate, you fixed a problem that Apple could not fix, definitely 5 *. Thank You, you’re a wee star. 🌟
I had a DNS issue that was causing a lot of disruption, and I reached out to FastHosts for support. Mark was the representative who handled my case, and I couldn't be more impressed with the service he provided. He was incredibly knowledgeable, efficient, and friendly throughout the entire process. He quickly identified the root of the problem, explained everything clearly, and resolved the issue with confidence and professionalism. It's rare to come across support that is both technically strong and genuinely helpful Mark delivered on both. Thanks again for the excellent service! Thank you very much , Mark
Good Service on the support team from Mark, very happy.
Glenn Contawe dealt with my enquiry quickly, efficiently and politely.
helpful and quick service from Christian. Sorted my issue within minutes
Ray was amazing at sorting out my problem. Thank you Ray.
Kate was very helpful in both understanding and actioning my request.
Drixier was very helpful and professional. He quickly sorted out a problem on my Fasthosts website. His knowledge is excellent. Many thanks to him.
Really quick, helpful and easy to follow instructions - Yna was really knowledgable and understanding when helping me with my queries
Quick response, and helpful - thanks REY P
Louie Gee Remorosa, was amazing, he understood what I needed to get sorted and everything was done with 30 mins. Fast and efficient service, much appreciated Louie Gee.
Based on analysis of 21 reviews rated 1-2 stars for Fasthosts Internet
“Customer enquiry about vps service from fasthost : 3:30 PM Customer Hello, what cpu version exactly is used on RAM V...”
“I submitted a cancel request and a ticket to cancel a VPS I had bought on a monthly basis on 30/06/2025”
“I know that I turned off the renewal but they still charged my account and there is no way to delete your payment opt...”
“I know that I turned off the renewal but they still charged my account and there is no way to delete your payment opt...”
“the virtual cpu is not born out of air lol 3:45 PM Fasthost reply If you don't understand the response I cannot help...”
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Fasthosts Internet is a UK-based hosting provider that offers a range of services designed to simplify online presence for individuals and businesses. The company specializes in web hosting, domain registration, email hosting, and server solutions. With a focus on affordability and flexibility, Fasthosts provides various hosting packages starting from 49p per month, which include features such as up to 500GB of storage, free SSL certificates, and up to five free domain names. Targeting both small businesses and individual users, Fasthosts aims to empower customers with the tools needed to establish and manage their online presence effectively. Their offerings include WordPress hosting, virtual private servers (VPS), and dedicated servers, catering to a broad spectrum of online needs. With a commitment to reliable customer support, Fasthosts ensures that users have access to assistance whenever required, reinforcing its position as a trusted provider in the web hosting industry.
Fasthosts Internet receives overwhelmingly positive feedback, with customers frequently praising the excellent service and support provided by the staff. Reviewers highlight the quick response times and the knowledgeable agents, such as Mark and Jefferson, who efficiently resolve queries and offer clear explanations. Many appreciate the user-friendly account interface and the effective website builder, which surpasses competitors. However, some customers express concerns about billing practices, specifically mentioning issues with renewal charges despite opting out. Additionally, a few users report challenges in building their websites through the platform. Overall, Fasthosts is recognized for its outstanding customer service, making it a reliable choice for many users.
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