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    HomeBusiness ServicesFantastic Services Reviews

    Fantastic Services

    4.746 out of 5 stars
    4.746 out of 5 stars
    4.7
    |Excellent|1,000 reviews

    TrustScore

    4.7
    4.746 out of 5 stars
    Excellent
    5 out of 5 stars
    896
    4 out of 5 stars
    47
    3 out of 5 stars
    6
    2 out of 5 stars
    9
    1 out of 5 stars
    42
    1,000 reviews in total

    Review summary

    Fantastic Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    2 out of 5 stars
    2/5

    Finance Customer Service Doesn't Respond

    Fantastic Services has renewed my membership a month early and has taken money out of my account despite my cancellation...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Hardworking

    Very hatful and hard working

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Jess was excellent

    Jess was excellent Professional , independent and courteous. Made an effort to understand what we wanted and kept comm...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Excellent worker.

    Excellent worker.

    0
    0
    🔥 High engagement

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    Filter by rating:
    Eric
    1 reviews
    4 months ago
    5 out of 5 stars

    Great service!

    Efficient and polite. Good service!

    Helpful?
    Miranda Beard
    1 reviews
    4 months ago
    5 out of 5 stars

    Very helpful and knowledgable

    Very helpful and hard working. Gave good advice and knowledgable. Flexible to the challenges of an older house.

    Helpful?
    Shaaron Kingston
    1 reviews
    4 months ago
    5 out of 5 stars

    Absolutely excellent

    Absolutely excellent. Have bo9ked them twice more

    Helpful?
    Ford driver
    1 reviews
    4 months ago
    5 out of 5 stars

    Job well done

    Turned up on time. Team were polite and courteous. They completed the task to a high standard and cleaned up after themselves. They kept me informed as they went about their work. Job well done and would use them again

    Helpful?
    Ceyda
    1 reviews
    4 months ago
    4 out of 5 stars

    She did her best thank you

    She did her best thank you

    Helpful?
    John
    1 reviews
    4 months ago
    5 out of 5 stars

    Thecla was excellent…highly recommend!

    Thecla was excellent…highly recommend!

    Helpful?
    Pauline HUDSON-EVANS
    1 reviews
    4 months ago
    5 out of 5 stars

    Oven looks like new - superb job!

    We use our oven a lot and I'm ashamed to say I had left it for over a year (!) without so much as a wipe-down.... the technician was great, he arrived on time, was polite and efficient and did an absolutely brilliant job. Not for nothing are they called Fantastic Cleaners - they really are! Thoroughly recommended.

    Helpful?

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    Read the analysis
    Shilpa Pujara
    1 reviews
    4 months ago
    5 out of 5 stars

    Syeda was really fantastic!

    Syeda was really fantastic! Thank you so much

    Helpful?
    korede oloko
    1 reviews
    4 months ago
    5 out of 5 stars

    They did a great job

    They did a great job

    Helpful?
    AO
    1 reviews
    4 months ago
    5 out of 5 stars

    Great service

    Great service , thorough and reliable cleaning

    Helpful?
    Cherie Salami
    1 reviews
    4 months ago
    1 out of 5 stars

    I have used Fantastic Services in the…

    I have used Fantastic Services in the past and decided to give them another chance, however the Garden service I received was very disappointing and there customer service did not resolve the issues raised! Left garden waste at the rear of my property and I had plenty of bags for them to use! I won’t be using them and will not recommend either!

    Helpful?
    Y Dumbrique
    1 reviews
    4 months ago
    5 out of 5 stars

    Evangelos and Roland were extremely…

    Evangelos and Roland were extremely efficient, professional, and hard working. Definitely would recommend having them do our garden again.

    Helpful?
    Charlotte
    1 reviews
    4 months ago
    1 out of 5 stars

    Extremely Stressful Experience — Avoid If You Value Your Sanity

    I booked Fantastic Services for an end-of-tenancy clean and honestly, I wish I'd gone with an independent cleaner instead. What should have been a simple, straightforward service has been one of the most stressful parts of my already very stressful move. Communication has been an absolute nightmare. They are a big, mostly online company, but that just means it's near impossible to speak to an actual person. I had basic questions — when exactly would they arrive, when would they finish — important details, especially as I no longer live near the property and needed to coordinate travel and access. Despite repeated attempts via messages and phone calls, all I got were generic, robotic replies that didn't address my concerns. The phone system doesn't let you speak to a person, and voicemail responses went nowhere. Then the day before the clean, I got confusing texts saying they were already on the way, followed by another asking if they could come early — total chaos. To top it off, I specifically chose Fantastic Services because of their 48-hour service guarantee, only to be told on the day that it didn't apply because the property is "old" with "broken" things like a cracked tile or window — none of this was made clear at the time of booking. I had been relying on the service guarantee so I could leave during the clean, get home, and finish essential tasks related to my move, especially with my landlord coming to inspect the next day. But with the confusion and worry about the guarantee being voided, I felt forced to stay in the area — wasting hours of my time. I even tried to ask the cleaners whether, without the guarantee, there was any point in me inspecting the property afterwards, but due to a language barrier they didn’t understand, so I’m still unsure if staying was even necessary. The whole process has been draining, confusing, and made my moving experience far more stressful than it needed to be. I trusted a big company to be reliable — huge mistake. Avoid them unless you enjoy stress, confusion, and poor communication.

    Helpful?
    EC Red
    1 reviews
    4 months ago
    5 out of 5 stars

    They were nice polite and did the job…

    They were nice polite and did the job very good.

    Helpful?
    Marian
    1 reviews
    4 months ago
    5 out of 5 stars

    Rangel was friendly and efficient and…

    Rangel was friendly and efficient and did a brilliant job. Thank you!

    Helpful?
    D Hee Dim
    1 reviews
    4 months ago
    5 out of 5 stars

    Good customer service but price too high

    Happy with the service and the gentleman who provided me window cleaning, he was very punctual and friendly. But still feel the price is quite steep given they dont use ladders to polish clean the upper windows and only use a hose type contraption to do it. The lower windows were done well though.

    Helpful?
    josephine barker
    1 reviews
    4 months ago
    5 out of 5 stars

    Damien was very professional and did a…

    Damien was very professional and did a fantastic painting service. Very Happy!

    Helpful?
    Ariane Hanman
    1 reviews
    4 months ago
    5 out of 5 stars

    Really great service

    Really great service. Quick, efficient and adapted to the needs of the garden. Thank you very much!!! Highly recommend

    Helpful?
    Margaret
    1 reviews
    4 months ago
    5 out of 5 stars

    The gardeners were very efficient and…

    The gardeners were very efficient and thorough.

    Helpful?
    Kafayat Oyelade
    1 reviews
    4 months ago
    5 out of 5 stars

    Both gardeners David and Vladimir did a…

    Both gardeners David and Vladimir did a fantastic job. Thank you to them

    Helpful?
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