2 days ago
Their house brands and daily deals offer excellent value. Quality is consistent and shipping is reliable. The email newsletters with special offers are helpful too, though sometimes they send too many... See more
2 days ago
Everything arrived fresh and well-humidified. Been ordering regularly and haven't had any quality issues.
2 days ago
Ordered a box of my favorite cigars and they arrived in perfect condition within 3 days. The packaging was excellent and everything was fresh. Prices are competitive too.
2 days ago
Had an issue with a damaged package and their customer service team went above and beyond to make it right. Sent a replacement immediately and even threw in some extras. This is why I keep coming back... See more
Their house brands and daily deals offer excellent value. Quality is consistent and shipping is reliable. The email newsletters with special offers are helpful too, though sometimes they send too many.
Everything arrived fresh and well-humidified. Been ordering regularly and haven't had any quality issues.
Ordered a box of my favorite cigars and they arrived in perfect condition within 3 days. The packaging was excellent and everything was fresh. Prices are competitive too.
Had an issue with a damaged package and their customer service team went above and beyond to make it right. Sent a replacement immediately and even threw in some extras. This is why I keep coming back to Famous Smoke.
Been ordering from Famous Smoke for about 2 years now. They have a huge selection and their deals are pretty good. Customer service responded quickly when I had a question about my order. Only complaint is that sometimes items show in stock but then get backordered.
Good for everyday smokes and popular brands, but their premium and rare cigar selection could be better. Shipping is usually fast and packaging is secure. Customer service is helpful when needed.
Impressed with how quickly my order arrived and the care they put into packaging. Everything was individually wrapped and the humidity was perfect. Will definitely order again.
Products are good quality and authentic, but shipping took longer than expected. The website said 3-5 business days but it took 8 days to arrive. Cigars were in good condition though.
Nothing spectacular but nothing terrible either. Prices are okay, selection is decent, and shipping is standard. Would be nice to see more variety in their premium offerings and maybe faster processing times.
Love their daily deals and flash sales. The prices are hard to beat when they have promotions running. The website can be a bit slow to load sometimes and the search function isn't the most intuitive, but overall a decent experience.
My last order had several cigars that were dried out and cracked. This hasn't happened before with Famous Smoke, so maybe it was just bad luck with shipping conditions. Their return policy is fair though.
Been a customer for over 5 years and they've always been reliable. Good selection of premium and budget-friendly options. Their cigar samplers are a great way to try new brands without committing to a full box.
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Famous Smoke is a retailer specializing in cigars and tobacco products. The company offers a selection of premium and everyday cigars, smoking accessories, and related merchandise to cigar enthusiasts. They typically operate through both online sales and physical retail locations to serve their customer base.
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Reviewers generally find Famous Smoke to be a reliable online cigar retailer, often praising the excellent value offered through their house brands and daily deals. Many customers appreciate the fast shipping and great packaging, noting that their orders arrive fresh and well-humidified. The selection is considered decent, particularly for everyday smokes, although some consumers express disappointment regarding the limited variety of premium offerings. A few reviews highlight issues with recent orders, mentioning dried-out cigars and longer-than-expected shipping times, which have led to dissatisfaction. Despite these concerns, the overall sentiment leans positive, with many customers valuing the consistent quality and responsive customer service. Overall, Famous Smoke is viewed favorably, though there are areas for improvement.
