Quick delivery
Ordered products late afternoon on Wednesday and turned up Friday. Can’t grumble at that service. A*

10 months ago
This company have been nothing but outstanding in dealing with undelivered packages which was no fault of theirs A lovely lady named Annmarie resent my order with DPD and I received it within two days... See more
10 months ago
I place an order with this company over a week ago and paid over £100 .I had no email conformation but a load of adverts from them . After a week I contacted the office and was greeted with a rude he... See more
10 months ago
Used these products previously, and decided to restock. Order placed beginning of June and it seems after a delay the order was damaged in transit. Struggled to make contact, however managed in the en... See more
Ordered products late afternoon on Wednesday and turned up Friday. Can’t grumble at that service. A*
Really pleased with the results I got from using the ceramic shampoo, followed by an application of the ceramic wax - incredible mirror like reflection. Easy application and stunning results. Have ordered some more for next time!
Large order was delivered within 2 days - 2 deals in the order providing great value, and products that always give fantastic results
Amazing products and fast delivery! Their ceramic wash is incredible and works exactly as you see on the adverts not like those cheap Chinese brands!
Best gear on the market, I have tried the rest but EZ are the best by a country mile
Poor quality products
I’ve been using EZ car Care products for over 5 years now. I have to keep 5 cars clean so as well as decent performance, value is also important. I regularly order 5 litres of citrus wash and viper which I find are fantastic products. Viper especially good diluted 1part viper, 3 parts water and through a foamer. It shifts pretty much everything. I find the shampoo’s very good as well. Very sudsy and also good through a lance. I have accepted that orders can take longer than quoted but I just tend to order when the 5 liters are on offer so I don’t necessarily need them immediately, so no biggy.
Bought a yellow wheel brush came damaged, contacted them they havent done anything. Rubbish company and expensive prices. £20 for a wheel barrel beush but cant even send it in a box big enough so they bend the item and damage it.
These products are cheap and nasty, I brought a bundle and must say having used many different brands this one is probably the worst one. The products left my car with stain like marks, It took me a few washers with other products to sort the mess EZ Left.
I always have customers raving about the smell of finito , to the point several now ask for it instead or air freshener!great products , great prices
Last week price was down to £40 odd from £75 so bought wax now weekend it came down to £9.99 Do i get a refund john beynon
@EZ car care customer service please can you reply to my latest chaser email. The pump arrived and wasn’t functioning due to a seal in the pump mechanism being faulty. I’ve provided image and video but no response for many weeks from you guys. Great delivery speed and great cleaning products so happy to give benefit of the doubt and continue ordering but lack of solution to a faulty product on arrival is getting frustrating now. The subject line is: Re: [EZ Car Care] Order #386067 Confirmed response.
I have tried most products from different companies over the years . The products along with really good prices from EZ car care is really good. I wouldn’t change and I would definitely recommend.
I've been through many products while detailing over the years, autofiness and meguiars were my go to for many years until I tried EZ, the price seems to low for it to be a good product but it isn't! It's absolutely as good as the big brands and you'll pay a fifth of the price, yes you end up buying in bulk so the casual user may find its more expensive but it keeps the prices down for those who take detailing serious and its not like it expires! I know some people have had issue with delivery, I've personally never had an issue, I believe my first order took maybe 2 weeks but this one took less than 48hrs, It's a heavy product to ship and RM isn't the greatest at being prompt. So, great products at affordable prices, you've got to be patient on delivery sometimes but it will arrive and its definitely worth the wait! Don't waste money at halfords buying the brands, its not worth it they have enough money 😅 buy EZ and enjoy it!
Products are great. After sales, or request of support when something is wrong with an order, none existent / appalling.
I purchased a wheel cleaning bundle which worked a treat. I also purchased some ceramic shampoo which I applied via my power washer and made my car pop. I also purchased a large drying cloth which made easy work of drying my car after it was washed. I just need to purchase some Citrus pre wash and I will be good for all year round washing.
Great products shame about some of delivery times
Taken advantage of the lovely sunny day and gave the old girl a wash and took the opportunity to try out some new-to-me products (seen them all over Facebook so thought I'd give them a try as needed to top up some of my usual) The EZ Car Care range Products used Citrus Wash - Concentrated Pre Wash Viper - Non-acidic Wheel Cleaner Champs - Luxury Shampoo Liquid - Ceramic Shampoo (looking forward to trying this as reviews sound really good) Clarity X - Window Cleaner & Panel Wipe Gentleman's Club - Luxury Car Fragrance Not overly impressed with the wheel cleaner, although got rid of most of the dirt still left a lot of brake dust so ended up using my usual Devils Blood wheel cleaner. 👎🏻 Onto the pre-wash, went on reasonably thick and clung to the bodywork well, left for a few mins to dwell and soften the dirt then washed off (didn't get the same results as in the product videos 🙄 might not have got the mix right so will try again next time) overall results was ok but not as was expecting. 🫳🏻 Onto the luxury shampoo, put a good few glugs into my bucket and sudsed it up nicely, went on the car really well and suds stayed nice and gave a nice clean smooth washed finish once rinsed off so this is definitely a buy again product 👍🏻 Now onto the Ceramic Shampoo, now this is the one product I was really looking forward to using, Followed the instructions for mixing in a pump sprayer Sprayed the whole of the car in a nice thick foam, let it sit for a few minutes, rinsed off and oh my 😯😯 the water just runs off the panels beads everywhere lol and made drying a breeze and left a lovely shine. Definitely be getting the 5ltr of this product, 👍🏻👍🏻 Next up the glass cleaner, again wasn't really expecting much from this one but was pleasantly surprised, few sprays on each window, wiped over and then buff up with clean cloth and left a crystal clear finish. Another good product 👍🏻👍🏻 Finally finished off with the inside giving the car a spritz with the gentleman's club car fragrance, as car fragrances go, this smells amazing lol 👍🏻👍🏻 Hope the rest of you have been having a good day washing your car/car's
Do not order from these cowboys. There phone number is fake, your items take an age arrive and when they do you will have items missing. They then ignore your emails. EZ Car Care time is ticking on my complaint.
+ Products offer decent value - Customer Service is non-existent - Delivery times are not as stated on website EZ Car Care products have been pretty good, especially for the price, however - their aggressive advertising campaigns and constant email barrage does not mean they can actually fulfil orders in a timely manner. I ordered 3 items on the 10th Feb, which were stated to be delivered between 2-3 working days (but also states 4-6 working days in the order confirmation - which is it?) and the order wasn't dispatched a week later. I reached out to the "Customer Service" representative on the 18th, who apologised for the delay due to "a busy period" and confirmed that "all orders will be cleared from the shipping system by the end of this week" and that it would be sent with next day delivery. I replied promptly and politely asking for clarification, which was promptly ignored. The order was also then NOT posted at the end of the week, so I followed up with a further email on the following Monday 24th, which was also ignored. The package was eventually posted on the 26th and delivered on the 27th with no further communication from EZ Car Care. So: 13 working day order fulfilment timeframe for what's meant to be 4-6.
Based on analysis of 268 reviews rated 1-2 stars for EZ Car Care
“She then told me that it will go out that day for an over night tracked delivery”
“No email or tracking number nothing and when I email there customer seres the email just gets rejected and bounced back”
“I will be now going back to credit car company for a refund”
“Don’t bother ordering, they don’t send out their orders”
“I place an order with this company over a week ago and paid over £100”
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EZ Car Care is a UK-based company specializing in high-quality car detailing products tailored for professionals, automotive enthusiasts, and valeters. The company offers a diverse range of products, including snow foams, sealants, glazes, waxes, wheel cleaners, and detailing brushes, designed to meet the varying needs of its customers. EZ Car Care aims to provide effective solutions for maintaining and enhancing the appearance of vehicles. The target market for EZ Car Care includes both individual car owners looking to care for their vehicles and professional detailers seeking reliable products for their businesses. With a commitment to quality, EZ Car Care strives to ensure that customers have access to the tools necessary for effective car detailing. The company also promotes special offers, such as free shipping and promotional mystery boxes, to enhance the shopping experience on their website, www.ezcarcare.co.uk.
EZ Car Care receives a mixed response from customers, with many praising the quality of their products and the speed of delivery. Reviewers highlight that the car care products are exceptional, often describing them as the best available in the UK, and some express satisfaction with the friendly staff. However, a significant number of consumers report serious issues with order fulfillment and customer service. Common complaints include undelivered packages, lack of communication regarding order status, and unresponsive customer support. Many customers feel frustrated by the delays and the absence of timely responses to their inquiries. While the product quality earns high marks, the logistical challenges and service shortcomings detract from the overall experience. Overall, the sentiment is mixed, leaning towards disappointment due to service issues.
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