EZ Car Care
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+ Products offer decent value, - Dispatch and Customer Service
+ Products offer decent value - Customer Service is non-existent - Delivery times are not as stated on website EZ Car Care products have been pretty good, especially for the price, however - their aggressive advertising campaigns and constant email barrage does not mean they can actually fulfil orders in a timely manner. I ordered 3 items on the 10th Feb, which were stated to be delivered between 2-3 working days (but also states 4-6 working days in the order confirmation - which is it?) and the order wasn't dispatched a week later. I reached out to the "Customer Service" representative on the 18th, who apologised for the delay due to "a busy period" and confirmed that "all orders will be cleared from the shipping system by the end of this week" and that it would be sent with next day delivery. I replied promptly and politely asking for clarification, which was promptly ignored. The order was also then NOT posted at the end of the week, so I followed up with a further email on the following Monday 24th, which was also ignored. The package was eventually posted on the 26th and delivered on the 27th with no further communication from EZ Car Care. So: 13 working day order fulfilment timeframe for what's meant to be 4-6.