Express Water

4.169582772543742 out of 5 stars
4.2
Great743 reviews

TrustScore

4.2
4.169582772543742 out of 5 stars
Great
5 out of 5 stars
527
4 out of 5 stars
53
3 out of 5 stars
33
2 out of 5 stars
22
1 out of 5 stars
108
743 reviews in total

Review summary

Express Water receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

I was really happy with the ordering…

I was really happy with the ordering process. I received the water filters in good condition. Unfortunately the O-rings ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

As described!

The tankless RO system was exactly as described. Simple installation and wonderful water.

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0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

All in all a pretty good experience

I have a 5 stage RO system. Went together pretty well. Had to have company sent updated plumbing diagram as I had to u...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quality products

Quality products! Always get products within a reasonable time period.

0
0
🔥 High engagement

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Filter by rating:
Alfred Lucas
Alfred Lucas
1 reviews
over 1 year ago
4 out of 5 stars

Couldn't get a phone conversation

Couldn't get a phone conversation, kept getting messages you were all busy. Email response was very quick, however, so I'm good with that.

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David Gray
David Gray
1 reviews
over 1 year ago
4 out of 5 stars

Still trying to get information about…

Still trying to get information about how to tell when you have to change each of the filter types.

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Christopher B
Christopher B
1 reviews
over 1 year ago
5 out of 5 stars

Yearly filter change

Yearly filter change. Quick and easy. Immediate press increase and taste.

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Charles mineo
Charles mineo
1 reviews
over 1 year ago
5 out of 5 stars

I bought it taking a shot at trying it…

I bought it taking a shot at trying it and it worked out great used to have orange water.Now I have clear water no sediment and it tastes good I really am amazed that how it worked.

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Roberta Ewing
Roberta Ewing
1 reviews
over 1 year ago
2 out of 5 stars

Watch out

Watch out! They lure you in with a promise of a discount but don't disclose that it is being sent separately....so after you placed the order it is too late. Usually, I'm authorized a discount code which autofills when I am ready to pay. Kind of sleazy.

Helpful?
over 1 year ago
5 out of 5 stars

You guys are always reliable for…

You guys are always reliable for supply, prompt in delivery and professional. Thanks

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James Billard
James Billard
1 reviews
over 1 year ago
5 out of 5 stars

Outstanding customer service

Outstanding customer service. When they did not have a replacement part available they offered to replace the faucet at a terrific discount and even offered free shipping. This is a company that stands behind their products.

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over 1 year ago
5 out of 5 stars

Fast Service

The parts needed were sent quickly and much appreciated.

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over 1 year ago
3 out of 5 stars

Tankless system was a breeze to…

Tankless system was a breeze to install, takes less room under my sink also. I got the alkaline system, however, water has an odor to it. My tap water doesn't have an odor so the smell must be added by the remineralization filter. The smell is unpleasant and I have to let the RO system run for a few seconds for the odor to go away. I contacted express water and they sent new filters out but that did not correct the odor. Apparently it is the nature of the beast and I just let the filtered water run a bit before I get a glass of water. The smell has a sulphurous odor, may be from phosphorus minerals. Other than that, I'm happy with the under sink, tankless RO system.

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James
James
1 reviews
over 1 year ago
5 out of 5 stars

A very well made unit

A very well made unit, I was actually surprised how well it is made, even the gauges are quality, As soon as I received it I immeadiately installed it, it's has been up and running for about 15 days and yes I notice right away the odor from the water dissappered, also When I fill a glass of water how clear and sparkeling the water is. I did for the first time in eight years I did drink a cold glass of water from the tap. Thank you Express

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jim
jim
1 reviews
over 1 year ago
5 out of 5 stars

No problems

No problems

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Wilmer Jones
Wilmer Jones
1 reviews
over 1 year ago
5 out of 5 stars

Counter RO machine filter replacement

I have the counter RO machine that signed it needed filter replacement. I had no problems finding the filter kit I needed. I placed the order and received it in a couple of days.Replacement was easy and quick.

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James
James
1 reviews
over 1 year ago
5 out of 5 stars

Extremely Happy

I exchanged the 4 gallon tank for a 3 gallon tank when ordering to fit under my sink. Once the whole system arrived the directions are easy to follow and took about 3 hours to install and that includes drilling a hole through my granite counter. Very impressed with the system. Happy wife happy life.

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Anton
Anton
1 reviews
over 1 year ago
5 out of 5 stars

Best quality and selection of RO filtration units

This company is great and provides the best products on the market for a reasonable price. Bought already three different RO- filtration units and all of them are performing great! Thank you Express Water!

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Bill Cox
Bill Cox
1 reviews
over 1 year ago
5 out of 5 stars

FedEx had handled the package poorly

FedEx had handled the package poorly. However the packaging by express water was so good it didn’t matter. The filter was perfect. Everything was fine. I have installed the unit, however I have not started running water through it. More to follow if it removes the sediment.

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over 1 year ago
5 out of 5 stars

It was great order my order fast and…

It was great order my order fast and efficient thank u

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KEITH CURVEY
KEITH CURVEY
1 reviews
over 1 year ago
5 out of 5 stars

GREAT PEOPLE TO DEAL WITH

GREAT PEOPLE TO DEAL WITH. THANKS AGAIN

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Alvaro Lennis
Alvaro Lennis
1 reviews
over 1 year ago
5 out of 5 stars

Good customer service thank you

Good customer service thank you

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Stan S
Stan S
1 reviews
over 1 year ago
5 out of 5 stars

Great product and support

Great product and support. I'd recommend this companies products to all my friends and family. Instruction manual well written.

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Don Guite
Don Guite
1 reviews
over 1 year ago
5 out of 5 stars

Did not have to worry about when I…

Did not have to worry about when I should order , done automatically

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