Very pleasant talking to Alex.she was…
Very pleasant talking to Alex.she was very informative and to the point and knows how to listen

Over a year ago
Our house had been on the market for 9 months with local agents before we decided to try a different approach with Express Estate Agents. It was our best ever experience of an estate agent. They kep... See more
Over a year ago
Charlie Stafford has been a massive help! I’m a first time buyer proceeding on my own and while the offer process was a bit nerve racking for me Charlie made me feel comfortable throughout it. He’s be... See more
Very pleasant talking to Alex.she was very informative and to the point and knows how to listen
It started off a bit slow,but Richard has done well.
communications were great even on sunday. Everything was explained and was kept up to date.
Excellent knowledgable professional should have gone to Express first.
Very helpful
Great communication, sensible advice/guidance throughout the process.
Alex was very informative and covered all our questions and explained clearly all our options. She came across as very knowledgeable and this was the reason for our going forward with Express Cheryl and Alan
Very good explanation of how the company works plus on how it would market my property
Excellent experience! From the initial chat and professional photographer, to the helpful & friendly Frances who found us a buyer in the first week of going live! The offer was in the range we were looking for and the process has been very straightforward. Many thanks!
Ryan is top notch and professional all the way. Courteous in his approach too.
I logged on at the agreed time and spent 30 minutes "waiting for reply" as instructed on screen, but Charlotte Fitzgerald did not respond.
informative and helpful
I could not here Samantha, I could see that she was speaking but heard nothing. I tried a different device but it failed.
We talked through all options. A very professional lady whom knew the market well and listened to my requirements.
Throughout our encounter with Express Estate Agents, we have received an exceptional service through Ryan Dillon. Ryan made the process simple and kept us updated throughout, even out of hours! I’ve never spoke to an estate agent who is so prompt at what they do! Would recommend Express Estate Agents to future friends and family and especially for them to ask for Ryan!!! GREAT ASSET
BEWARE THE 16 WEEK 'CONTRACT', READ IT FULLY BEFORE SIGNING. Commission is based on original asking price NOT selling price. Sounded good at the start but didn't live up to the promises. Initial request was for them to buy our house, they quickly turned that round to trying to sell it for us. The photography was pathetic and the choice of lead photo (of wheely bins) was diabolical. The description of the house was wildly inaccurate. Correcting these issues took weeks and in fact some details were never put right. "Sell in 30 days" ?? 6 weeks later not a single referral, viewing, anything. The For Sale sign was finally put up 2 weeks after we sacked them. Phone is rarely answered. Sacked them and put the house in the hands of a proper agent. 16 weeks later we are free of this diabolical contract.
Anderson was a great help and always on the other end of the phone to answer any questions or to keep us updated!
Good sensible advice with no pressure sales.
We have had good communication and Elliott who is dealing with us is amazing and helpful
Inconsistent with communication, people turned up for viewings and we had not been informed about viewings? Dissatisfied with service, 16 weeks of time wasting.
Based on analysis of 80 reviews rated 1-2 stars for Express Estate Agency
“Dreadful customer service Samantha chased and chased and promised to sell my house quickly”
“They text saying they can re-arrange for Monday and I have given my availability but like the other reviews in the sa...”
“Very poor this a situation where you get what you pay for cheap estate agency cheap service what more do you want”
“Dreadful customer service Samantha chased and chased and promised to sell my house quickly”
“Utterly Disappointing and Costly Experience with Express Estate Agency We recently purchased a property through Expr...”
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Express Estate Agency is a property services company based in the UK, specializing in the sale and letting of residential properties. The company operates primarily through its online platform, allowing clients to access a wide range of services designed to simplify the property transaction process. Express Estate Agency aims to enhance the experience of buying, selling, and renting homes by providing a streamlined and efficient approach. The target market for Express Estate Agency includes homeowners looking to sell their properties, prospective buyers, and landlords seeking to rent out their residential units. By leveraging digital technology, the company facilitates property viewings, valuations, and marketing, making it easier for clients to navigate the real estate market. With a focus on customer support and transparent communication, Express Estate Agency strives to meet the needs of its diverse clientele in the competitive UK property landscape.
Express Estate Agency receives a predominantly positive reception from its clients, with many praising the helpfulness and professionalism of its staff. Reviewers frequently highlight the excellent service provided by agents like Charlie and Lola, who are noted for their responsiveness and ability to ease the buying process. Customers appreciate the quick turnaround in selling properties, with some reporting successful sales within weeks, a stark contrast to their previous experiences with other agencies. However, there are notable complaints regarding unprofessionalism and poor communication, with some clients expressing frustration over missed appointments and lack of follow-up after contracts are signed. Despite these criticisms, the overall sentiment leans towards satisfaction, with many recommending the agency for its effective service.
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