EVANNEX Tesla Accessories Reviews

I placed an order and was told the order was accepted and shipped. A few weeks went by and nothing showed up so I emailed them. They said that they're no longer shipping because they are focusing on manufacturing at this time. How dare they continue to operate like this, TOTAL SCAM COMPANY DO NOT DO BUSINESS WITH THEM;.

6 business days after ordering. No shipping, no update, Im wondering if / when they will ship. Called their phone number, no answer during normal business hours. Disappointing. Of course they took my money instantly upon order but now radio silence.

Model y juniper console trays don’t fit. Not that complicated. Need refund

PLEASE TAKE A LOOK AT YOUR SHIPPING TIME FOR ANYTHING FROM THIS COMPANY. I ORDERED, AND THEY SAID 1.5 MONTHS AND WILL NOT SHIP SEPARATELY WITH $ 100 OF ITEMS. THERE ARE NO TRACKING NUMBERS AND NO TIME FOR DELIVERY. THEY JUST HOPE YOU FORGET AND DO NOT ASK. WELL, AFTER 15 DAYS OF NOTHING; I ASKED AND HAD THEM REFUND ME EVERYTHING.

Purchased rear lights for my model 3 ,aswell as other products,and when i inquired about a replacement of the light because of 10% of the LEDs stop working, they have NO record of my 3 or 4 sales. Typical of companies knowing you won't keep your purchace order number for 2 or 3 years .( life time warranty?? ) I will not be ordering from this company and recommend people not to aswell.

The Frunk struts don.t work

Bought trunk and frunk lifts right away after getting my Model 3. I really like popping the trunk from the fob while walking toward car in a parking lot. Trunk lift is great. A bit hard to close, but my 10yo has mastered it. Frunk opens very dramatically! It would be great to dampen this a bit.

Ordered a sunshade for a new VW ID4. It didn't fit it was too large all the way around. Customer service was argumentative instead of helping. They wanted to argue with my pictures. Claiming they knew more than me about the fit and finish. Their profit on an ill fitting cheesy sunshade was more important than a customers satisfaction. Be aware. Customer satisfaction and quality products are not a goal with them.

I bought the red brake calipers covers from Evannex for my Tesla Model 3. I installed them. They looked great, and I was very happy for about 4 months, right after the warranty of 90 days expired, and then the paint started peeling off them. They look horrible now I wrote Evannex about it but they haven't responded. Now I'm going to have to remove them or repaint them or do something. I'm very disappointed.

They do not stand behind the products they sell. Refused to accept return of the wrong part due to poor explanation on the website. No good will after purchasing multiple items. Blamed it on the “manufacturer” though the paint protection film was bough through EVANNEX. the film did not even close to a professional cut.

Good product, and the service could be better

Had ordered an installed a Tesla Mod X front license plate holder. Had a slight problem with the mounting, since the plastic surface of the front grill cowling might not be level on all cars . Called them to explain, and they took great care of me, to make me a happy customer. I suggested a slight modification to the mounting method, which they will take under consideration. Appreciate that they have good accessories for our cars, beyond what Tesla offers themselves.

Terrible. Charged me 320+ dollars I waited over a month - nothing. 6 weeks later DHL contact me. I pay some tax … nothing arrives. I contacted evannex, politely - without speaking to me they refund me but refuse to refund delivery (for items never delivered) and I have to chase dhl for the tax back. They claim I refused to pay dhl, even after sending them DHL’s receipt proving I had paid them. Disgusting behaviour.

Purchased wheel bands for my Tesla and not even a week went by before one of them came completely off. I sent them an email to request a replacement and they don't replace, I would have to pay for another wheel band. Why would I do that if the first one didn't work. They really should back their product.

I purchased a trunk applique for my Model Y which I was very happy with. The applique had a defect once applied. I contacted Evannex, explained the situation, sent pictures and spoke to customer service. Bottom line is they were exceptionally helpful. I spoke with Eric, who explained the warranty and asked to send pics. Upon receipt of the pics, Evannex provided a full replacement of the part. I was happy with the ease in contacting the company, the customer service they provided, the quality and appearance of the part I ordered, and ultimately the satisfaction of the issue I had. I will be ordering from them again. My experience with Evannex was so much better than most experiences I've had with online retailers, especially when there was a problem. Thank you!

Purchased the pet cargo cover for my Model X. Very cheaply made, and ripped after one use. When I emailed them about my concern, I received this as a response, "...please be advised our product warranty does not cover any cosmetic damage (e.g. tears) incurred after using our products" Not happy with this response. This cover might work for someone who has a low impact/small dog.

Trash company that has check products to offer and good luck if you shipping outside of the US. The cost through their provider DHL will be as much as the items your buying. Crooked company and shipping charges that they end up pocketing

Terrible quality and terrible customer service. Might as well throw your money in the toilet than give it to a scummy company like EVANNEX

The Evannex easy to install (no bolts) number plate holder is not a good quality. The adhesive comes loose and it can come off easily. It also will cause damage to the car's paint due to movements of the number plate frame.

"We have no control over the shipment once the package leave our facility. " This is the response I got when I contacted Evannex to let them know the product never arrived. They recommended I file a claim with the post office. But I did not choose to use the post office without insurance or without requiring a signature upon delivery. Evannex did. What it boils down to is you send your money and if the product doesn't come, you're out of luck.