EVANNEX Tesla Accessories Reviews

Ruined my Model S with thier crappy suspension products. Avoid like the plague.

Shipping was incredibly fast, items were packaged with care and the wheels were better than the website, pics don’t do it justice and the customer service was 5 stars. Customer for life!

Front Facia Update for Tesla Model S: I own a 2013 Model S with only 20K miles. When Evannex offered the new front facia to replace the original front facia, I bought it. All went well until my 12 volt battery died. Then I discovered that Evannex either ignored or failed to recognize an important function of the original front facia. Namely, the translucent smoke colored bubble on the original front facia is how you gain access to the 12V electrical leads when the 12V batter is dead. If your 12V battery dies, you have a VERY MAJOR problem because the Evannex design of its front facia replacement failed to account for replacing the 12V battery.

One of the trunk cargo net brackets has broken. I called and Evannex does not sell replacement parts. This is not under warranty. I will find another manufacturer to replace this unit with given EVANNEX does not seem to have a long-term Product Support strategy in place.

Don't by OHMMU 12V batteries from these characters. They tried to stick me with a restocking free for a defective battery. In fact, Im NEVER buying anything from Evannex ever again.

I ordered a set of floor mats and they are cheap and flimsy. I tried to return them to Evannex. While they offered a return RMA the return would have to be at my own expense. All shippers I tried would charge me more than the cost of the floor mats. Since Evannex wouldn't cover the cost of a return their return policy use useless. I tried to cancel the order I made with them for replacement mats and was told since the label for the replacement was already printed (this was about 2 hours after I placed the order) they couldn't cancel, but would accept the return but again I would have to cover the return cost. Beware, and check elsewhere for any TESLA product you would try to order from Evannex.

On Friday, May 5, 2023, I placed an online order for a center console for my brother. Right after I had placed the order, he told me to cancel it because he found a better one with more functionality and it was $100 less. I couldnt cancel the order because their customer service was closed & they are closed on the weekends. I called on Monday to be told I had to wait until I had received the order since it had already been shipped. I received the order finally yesterday, Friday, May 12, 2023. I just had to waste $70 to return something to Evannex because their company is closed on rhe weekends. The package shipped before I could cancel.it. So instead of receiving a full refund, Im going to be shorted the shipping cost. Ill never purchase another item from this company nor will I recommend anyone to it.

Absolute trash, they make nothing and just distribute products from one manufacturer to customers. Problem is they sell products that are out of stock from the manufacturer and will just sit on your cash till they can have the manufacturer ship it. Go elsewhere!

Ordered a carbon fiber hood for Model 3. nowhere on site does it say 6-8 week lead time. They have not shipped product but they charged my credit card and I have since had to pay that credit card bill. They provide no follow up. They will not allow you to speak to the owner. That's it . . I'm done with these guys. They don't really care about customers

Truly 5 star. Before I ordered the Model 3 pneumatic trunk lifters, I watched video installment instructions, examined my Model 3 to be sure I understood everything. I received the lifters Friday at 12:35pm. Read the instructions, got the two screwdrivers and a 4 foot board and went to work at 12:47pm. At 12:53pm I closed the trunk lid. Job completed. Everything was exactly what one should always expect. Best service and product quality, bar none. Keep up the good work, Evannex!

Evannex.com has high quality Tesla aftermarket products and fantastic customer service. For my S, I’ve purchased the dashboard, all weather mats and a bunch of little aftermarket upgrades. Lots of compliments!

I bought recently a CCI , with price of 580$ + 63$ shipping to Belgium. And then it started the nightmare : I paid the product, I got confirmation of the shipment and then, surprise : customs tax ( Belgian customs tax is 21% on imported goods ) was almost 1000$!!! Why ? Because Evannex declared a price of the good of 4412$ ( !!!! ) to the shipper ( DHL ) for the same good I buy from them for 580$!!! . Contacted Evannex, what do you think their first response was : I agreed that Evannex is not responsible for paying any import tax, so is not their responsibility. So if they place a 4412$ on the invoice to DHL for a 580$ I have to pay tax of 900$ for a 580$ good!!! Great, nice service, thank you! In the end , I lost about 5hrs with phones back and forth with DHL to update the good price to 580$ and I finally convince Evannex to at least contact their local DHL representative to discuss this situation. The console insert was very good, so the Evannex products are worth the money, but does not worth the hassle it could come due to such big mistakes done by them. Especially for people from abroad bying they could have surprises like this. Pitty!

Absolutely terrible customer service and product quality. I ordered a pair of pneumatic trunk lifters for my Tesla Model 3. After 8 months one of the lifts leaked out all of the oil and they stopped lifting the trunk. Contacted Evannex and the VP of Support basically said tough luck, you knew we only give a 90 day warranty. No empathy, no feeling bad they sold a bad product, just arrogance and pride that they only had a 90 day warranty. I've stopped buying any products from Evannex. They're not reputable, and there are plenty of other better alternatives.

Horrible customer care. They sent the wrong item, and instead of exchanging it or refunding me they advised me to try and sell it locally because of the high cost of return shipping.

Bought several of their products to accessorize my Tesla Model 3. Their products are not very durable. Despite closely following directions my wheel bands came off and my charge port skin developed bubbles. Their customer support seems as lacking as well as they don’t seem to care nor stand by their products. They are expensive and you can find cheaper and better quality products from other vendors on amazon.

I bought a full set of sun blinds for my Tesla Model 3. The blinds were delivered but the delivery of the car was delayed so it was nearly 2 months before I could actually test the blinds. Upon offering them against my vehicle, the blinds were an extremely poor fit, so much so that it would be fair to question whether they were actually the right blinds. Upon closer inspection of the blinds themselves, their quality was extremely poor and Evannexe's description of them is extremely misleading. I contacted Evannexe about returning them, who stated that their 30 day return window had now expired, despite mine being an international order that took nearly 30 days to arrive. All in, their product was crap and their attitude was even worse. Avoid Evannexe like the plague. Amazon and eBay is full of comparable products at a much lower price. I thought I was buying a quality product from a quality company - I was wrong on both accounts!!