Eurocell plc is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
I was in your Huddersfield store on the 10th of July, i was so happy with the service,I don't know the name of the man who served me but he was so friendly and helpful ,I just want to say thank you and please pass on my thanks...it was around 11.30 on Thursday the 10th...thank you.
Ordered some trim for a job, got order confirmation and took money but no goods. Emailed them twice to ask when being delivered and ignored both times. Seen reviews on here stating they are professional but in my case totally ignorant and unprofessional, would not use again.
I’ve traded with eurocell for many years and my local branch has a new manager and two new counter staff. They have improved the service level massively. Wendy has really impressed me with the way things have dealt with enquiries and stock levels. Thanks
Great website with easy to navigate pages. The items I require were available for immediate shipping which was free of charge. Great service Eurocell.
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eurocell.co.uk1,000 total • Write a review
First order. Very happy with price paid for goods. Disappointing they dont put your order to one side once paid. They had sold the tape i ordered and paid for. Orders should be picked and put to one side resulting in better service.
Date of experience: July 2, 2025
No communication whatsoever regarding a on hour click and collect order from the Crawley branch. Money has been accepted. I asked by email for a status update regarding stock availability….. nothing not even a note to say they are looking into it. First and last time I’ll use these people…..
Date of experience: July 2, 2025
Ease in browsing web site, Ease in placing an order, and follow-up Emails through quickly with delivery details.
Date of experience: July 1, 2025
