Eurocell plc is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
I was in your Huddersfield store on the 10th of July, i was so happy with the service,I don't know the name of the man who served me but he was so friendly and helpful ,I just want to say thank you and please pass on my thanks...it was around 11.30 on Thursday the 10th...thank you.
Ordered some trim for a job, got order confirmation and took money but no goods. Emailed them twice to ask when being delivered and ignored both times. Seen reviews on here stating they are professional but in my case totally ignorant and unprofessional, would not use again.
I’ve traded with eurocell for many years and my local branch has a new manager and two new counter staff. They have improved the service level massively. Wendy has really impressed me with the way things have dealt with enquiries and stock levels. Thanks
Great website with easy to navigate pages. The items I require were available for immediate shipping which was free of charge. Great service Eurocell.
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We’re very pleased with the products we bought from Eurocell. Their customer service and support was excellent and everyone we spoke to at the branch were professional and polite. We’re happy that we chose them to supply the products we needed for our new porch roof.
Date of experience: July 4, 2025
I think Eurocell is very good because I received a good price and fast and friendly delivery. I used the Dundee branch which was very helpful and delivery took place as they said it would. I then realised I had under ordered my cladding so I just went online to order the extra and it was delivered within 2 days. A superb service and I will be back Thank you Craig Mitchell (Brechin)
Date of experience: July 4, 2025
Easy to order, arrived within 3days.Deivery driver was very pleasant.
Date of experience: July 4, 2025
Easy to order from, good website and friendly service
Date of experience: July 4, 2025
Very helpful staff at Banbury office gave me good advice about my eventual purchase, on the phone, even ringing me back promptly with that advice.
Date of experience: July 3, 2025
Good products excellent to order with
Date of experience: July 3, 2025
The main thing I find is that it is easy to call in and shop and the website is a doddle to use which makes a change ,the price is ok and they carry the stock. What else can you ask for.
Date of experience: July 3, 2025
I think Eurocell is very good because it was easy to complete the transaction on line then the fast availability for pick up.
Date of experience: July 3, 2025
