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Review summary
Eurocell plc is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
I was in your Huddersfield store on the 10th of July, i was so happy with the service,I don't know the name of the man who served me but he was so friendly and helpful ,I just want to say thank you and please pass on my thanks...it was around 11.30 on Thursday the 10th...thank you.
Ordered some trim for a job, got order confirmation and took money but no goods. Emailed them twice to ask when being delivered and ignored both times. Seen reviews on here stating they are professional but in my case totally ignorant and unprofessional, would not use again.
I’ve traded with eurocell for many years and my local branch has a new manager and two new counter staff. They have improved the service level massively. Wendy has really impressed me with the way things have dealt with enquiries and stock levels.
Thanks
Went to Eurocell this morning, greeted with big smiles, very helpful, nothing too much trouble, very understanding, the lady and gentleman behind the counter a credit to Eurocell, would not hesitate to recommend. Once again thank you for your help and understanding.
Great service - it was obvious that the staff were busy! Ross, in particular, acknowledged my presence and informed me that he would help me with my enquiry when he had completed his phone call.
An all round friendly and helpful fella.
He advised me on the size of cloaking I required to complete a window I had just installed.
Ross is a credit to Eurocell. Many thanks. A*****
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