Eurocell plc is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
I was in your Huddersfield store on the 10th of July, i was so happy with the service,I don't know the name of the man who served me but he was so friendly and helpful ,I just want to say thank you and please pass on my thanks...it was around 11.30 on Thursday the 10th...thank you.
Ordered some trim for a job, got order confirmation and took money but no goods. Emailed them twice to ask when being delivered and ignored both times. Seen reviews on here stating they are professional but in my case totally ignorant and unprofessional, would not use again.
I’ve traded with eurocell for many years and my local branch has a new manager and two new counter staff. They have improved the service level massively. Wendy has really impressed me with the way things have dealt with enquiries and stock levels. Thanks
Great website with easy to navigate pages. The items I require were available for immediate shipping which was free of charge. Great service Eurocell.
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I personally cannot fault this branch in any areas. Andy who I believe is the branch manager gives excellent customer service, assists you in any way he can and deals with any issues or enquiries fast and efficiently. He never just passes you on to anybody unless he is not going to be in the next day he then always follows up on anything I have enquired about. He is a credit to this company and I would highly recommend this branch of Eurocell, they get things done.
Date of experience: May 26, 2025
I think Eurocell is good because they had all the products I needed to complete my project,at a great price,with free delivery, and was quickly refunded for a product I ordered by mistake
Date of experience: May 26, 2025
First time visit and the staff excelled. Made suggestions on the right product, which worked perfectly, and informed me of windows being made inhouse. I have an order coming through and will drop the details over for a quote.
Date of experience: May 25, 2025
Eurocell is handily located and click and collect is smooth and efficient. I would highly recommend
Date of experience: May 25, 2025
I think Eurocell is very good because they have a wide range of products at competitive prices. Their staff are very knowledgeable and helpfull
Date of experience: May 25, 2025
I think Eurocell is very good because they have great staff and very knowledgeable especially at the hastings branch, all the staff and Lee are very friendly !
Date of experience: May 24, 2025
