Eurocell plc is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
I was in your Huddersfield store on the 10th of July, i was so happy with the service,I don't know the name of the man who served me but he was so friendly and helpful ,I just want to say thank you and please pass on my thanks...it was around 11.30 on Thursday the 10th...thank you.
Ordered some trim for a job, got order confirmation and took money but no goods. Emailed them twice to ask when being delivered and ignored both times. Seen reviews on here stating they are professional but in my case totally ignorant and unprofessional, would not use again.
I’ve traded with eurocell for many years and my local branch has a new manager and two new counter staff. They have improved the service level massively. Wendy has really impressed me with the way things have dealt with enquiries and stock levels. Thanks
Great website with easy to navigate pages. The items I require were available for immediate shipping which was free of charge. Great service Eurocell.
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Great delivery service, on time and very helpful. Staff always ready to greet with a Euro Smile, thank you
Date of experience: May 24, 2025
Very easy and simple process. Easy to see everything you want and more
Date of experience: May 24, 2025
Leah, Josh and Terry are friendly, helpful and offer a professional and knowledgeable service everytime.
Date of experience: May 23, 2025
Great service. I recently purchased additional boards on the 24/04/2025 from the Grimsby Branch and the service and delivery was excellent. The help and advice given by the member of staff was really good. Thank you so much. I am now back again with this current order and shall continue to use the Grimsby Shop.
Date of experience: May 23, 2025
We recently had a garden room installed provided by Eurocell. Robin Iles visited us beforehand and provided all of the information that we needed to make an informed choice on the garden room and how it would be installed. Robin also guided us through the order process and was a great help. The installation team (Dan and Brandon) did a great job on the build. They were really nice and friendly and very professional n every way. We're really pleased with the new building and looking forward to completing the internal finishes so that we can fully use it.
Date of experience: May 23, 2025
Had the product we wanted which b and q didn't, excellent price, easy to order and received a telephone call to let us know it was ready to pick up. So speedy and professional, very impressed
Date of experience: May 23, 2025
Recently visited Eurocell in Great Yarmouth and received outstanding service and advice from the staff there
Date of experience: May 22, 2025
