Eurocell plc is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
I was in your Huddersfield store on the 10th of July, i was so happy with the service,I don't know the name of the man who served me but he was so friendly and helpful ,I just want to say thank you and please pass on my thanks...it was around 11.30 on Thursday the 10th...thank you.
Ordered some trim for a job, got order confirmation and took money but no goods. Emailed them twice to ask when being delivered and ignored both times. Seen reviews on here stating they are professional but in my case totally ignorant and unprofessional, would not use again.
I’ve traded with eurocell for many years and my local branch has a new manager and two new counter staff. They have improved the service level massively. Wendy has really impressed me with the way things have dealt with enquiries and stock levels. Thanks
Great website with easy to navigate pages. The items I require were available for immediate shipping which was free of charge. Great service Eurocell.
No description available yet.
Website
eurocell.co.uk1,000 total • Write a review
No other local supplier had what I needed in stock. The price was one of the lowest on the Internet. I picked it up within 20 minutes of ordering. Now that is good service.
Date of experience: May 30, 2025
I think Eurocell is very good because great pricing. Top quality products and Fast Friendly Delivery. I have used them on many occasions and wouldn't go anywhere else
Date of experience: May 30, 2025
Would have preferred to give zero….the one star is for the quick refund. Visited the site to pick cladding. Order cladding 2 weeks ago, was told it would be delivered by weekend. Surprise it didn’t arrive. Followed up with a phone call to them and was told that it was out of stock. They then phoned us later in day to say it was back in stock and they would reorder the items but because it was bank holiday weekend it would not be delivered until Wednesday. {OK). That day arrives their order has arrived but they have not unpacked it yet……phone call later in afternoon to say our items were not in the order (again). We decided to cancel our order and use another company. Refund was given and in back the day after. Our goods from the other company have arrived and delivered to our house. DO NOT USE THIS COMPANY, THE WORST CUSTOMER SERVICE EVER
Date of experience: May 30, 2025
US
Used the white 125mm shiplap boards to build a garden shed good alternative to timber which was more expensive and would need painting ordered online delivered by the Bridlington Branch very prompt and amenable driver well done Eurocell would use again
Date of experience: May 30, 2025
easy to use looks great
Date of experience: May 30, 2025
