Eurocell plc is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
I was in your Huddersfield store on the 10th of July, i was so happy with the service,I don't know the name of the man who served me but he was so friendly and helpful ,I just want to say thank you and please pass on my thanks...it was around 11.30 on Thursday the 10th...thank you.
Ordered some trim for a job, got order confirmation and took money but no goods. Emailed them twice to ask when being delivered and ignored both times. Seen reviews on here stating they are professional but in my case totally ignorant and unprofessional, would not use again.
I’ve traded with eurocell for many years and my local branch has a new manager and two new counter staff. They have improved the service level massively. Wendy has really impressed me with the way things have dealt with enquiries and stock levels. Thanks
Great website with easy to navigate pages. The items I require were available for immediate shipping which was free of charge. Great service Eurocell.
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eurocell.co.uk1,000 total • Write a review
Easy to order and super quick delivery
Date of experience: June 7, 2025
Quick & Easy, order was ready within 30 mins
Date of experience: June 7, 2025
Eurocell service was extremely good through ease of ordering online, clear pricing and good service from team on collection from Swansea store. Have used several times now due to the excellent service and customer support
Date of experience: June 7, 2025
from going in too make initial purchase so helpful to arranging delivery had too return for some strips after delivery too fit i was so happy with both there interface with me and product info i dropped my wallet outside and they went way beyond there needs too let me know then i cut a sheet wrong and they knew i was on a short timeline delivered an extra sheet same day if i could give a 10/5 i would thank you so much
Date of experience: June 7, 2025
Prompt and helpful service. Delivery driver was helpful, friendly and polite.
Date of experience: June 6, 2025
Had to ring both the branch and head office, as your website would not accept either a credit card or a debit card payment. We tried numerous cards. Eventually placed the order using PayPal. Very poor website.
Date of experience: June 6, 2025
Fast service and friendly counter staff.
Date of experience: June 6, 2025
There was no follow up or feedback about my delivery for a full week. I needed to follow up and ask for an update, slightly disappointed this time around. Overall order experience was great though, the website is easy to navigate.
Date of experience: June 6, 2025
