Eurocell plc is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
I was in your Huddersfield store on the 10th of July, i was so happy with the service,I don't know the name of the man who served me but he was so friendly and helpful ,I just want to say thank you and please pass on my thanks...it was around 11.30 on Thursday the 10th...thank you.
Ordered some trim for a job, got order confirmation and took money but no goods. Emailed them twice to ask when being delivered and ignored both times. Seen reviews on here stating they are professional but in my case totally ignorant and unprofessional, would not use again.
I’ve traded with eurocell for many years and my local branch has a new manager and two new counter staff. They have improved the service level massively. Wendy has really impressed me with the way things have dealt with enquiries and stock levels. Thanks
Great website with easy to navigate pages. The items I require were available for immediate shipping which was free of charge. Great service Eurocell.
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eurocell.co.uk1,000 total • Write a review
So straightforward. Press a few tabs, done.
Date of experience: June 19, 2025
Whilst quick & easy to place order (online only), wasn't that easy to speak to anyone about technical detail clarification, without going to the depot. Therefore lack of personal contact cast doubts why. However, decided to trust to luck & ordered anyway.
Date of experience: June 19, 2025
Mick and Lee in the Wickford branch was so helpful, we were met with a big smile from both of them, gave us a lot of advice on how we should do the cladding, so friendly , will defo go back to this shop, thanks guys x
Date of experience: June 19, 2025
Used Web site, just had issues with the find location sticking, otherwise fine.
Date of experience: June 19, 2025
Ordered online Tuesday evening, delivered by 10.30 Thursday morning. Can't beat that for service. Thank you!
Date of experience: June 19, 2025
I found it an easy website to navigate and place an order.
Date of experience: June 19, 2025
Thank you so much for all of the kind help today, brilliant fast service too, I couldn’t be happier
Date of experience: June 18, 2025
