Eurocell plc is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
I was in your Huddersfield store on the 10th of July, i was so happy with the service,I don't know the name of the man who served me but he was so friendly and helpful ,I just want to say thank you and please pass on my thanks...it was around 11.30 on Thursday the 10th...thank you.
Ordered some trim for a job, got order confirmation and took money but no goods. Emailed them twice to ask when being delivered and ignored both times. Seen reviews on here stating they are professional but in my case totally ignorant and unprofessional, would not use again.
I’ve traded with eurocell for many years and my local branch has a new manager and two new counter staff. They have improved the service level massively. Wendy has really impressed me with the way things have dealt with enquiries and stock levels. Thanks
Great website with easy to navigate pages. The items I require were available for immediate shipping which was free of charge. Great service Eurocell.
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eurocell.co.uk1,000 total • Write a review
US
The ordering process was really easy, with handy warnings about postage costs based on basket contents. When the order was placed, we were promptly contacted regarding stock levels and potential lead times. I did however have to prompt customer services for an update on my order, which was then delivered the next day. The product is as expected, but I haven't fitted it yet. Overall an good experience.
Date of experience: June 20, 2025
Friendly, quick and efficient. Excellent product delivered, as expected, damage free.
Date of experience: June 20, 2025
Good prices and easy online ordering
Date of experience: June 20, 2025
Pete at Eurocell was recommended to us in our search for cladding. We were not disappointed. He guided us in what to purchase and as we are a charity, gave us a great deal. Filled us with confidence and cannot recommend highly enough.
Date of experience: June 20, 2025
Superb service, staff very knowledgeable and take the time to spend with you.
Date of experience: June 19, 2025
Some of the items that I needed were not in stock
Date of experience: June 19, 2025
US
Applied online for a trade account. Spoke to the local Manager and was told to expect confirmation in a few days. Chased up after a few weeks, along with a request for a quote for a few thousand pounds worth of cladding. Heard nothing back. Managed to add me to their mailing list though.
Date of experience: June 19, 2025
Got good advice from the Folkestone store and subsequently ordered online what i needed and paid for the goods. I received an email advising that I would be contacted to arrange delivery. NO contact before delivery so they were very lucky that someone was in to accept the delivery. Good start, bad finish to what could have been a 5* rating.
Date of experience: June 19, 2025
