eToro Reviews

Friendly, helpful and positive experience.

They have treated me like a dog I have account on etoro for 3 years and last week I was browsing the deposit section and accidentally pressed the paypal option and even though I pressed the X on the window etoro still made a transfer of $1000 from paypal without any intervention from me. They have the deposit windows pre filled with a 1000 euro/dollar amount instead of empty field probably on an expectation that something like this will happen I tried to reverse that transaction and a world of PAIN started. I opened a ticket on etoro and a dispute on paypal to try to reverse the deposit and both companies told me that was impossible as the transaction was complete. SO the only thing I could do was to withdraw the money back from etoro... but I immediately discovered that they BLOCKED my account Even though I plead with them stating that I needed to return the money back because I didnt have enough funds to cover for that ACCIDENTAL deposit they said that I now needed to confirm my identity and had to review the situation 6 days past until they finally returned the ability for me to withdraw MY MONEY! I had to scramble with other funds to cover for the deposit otherwise I would be in trouble with paypal. After all this I now discovered that my invest option is disabled so I cannot invest Now they have requested me to send a proof of address (after 3 years). Probably the investment block is related to this. Appalling treatment.

Thanks for giving me an opportunity to watch F1. Also sending me some useful gifts on various occasions.

Sono ormai 8 anni che mi sono iscritto a questa piattaforma, nel tempo ho imparato ad usarla sempre meglio e devo dire che oltre ad essere "facile" viene sempre implementata anno dopo anno. Ho avuto diversi Account Manager dedicati che periodicamente mi hanno chiamato e "aggiornato" sui mercati e che sono sempre a disposizione per ogni domanda o dubbio. Queste persone le ho sempre trovate molto preparate, educate, gentili e questo per me ha un grande valore. Oggi il mio Account Manager è Cesare Pavoncello che come Juri DiConsiglio (quello precedente), come detto sono sempre disponibili per ogni necessità. Non posso che suggerire di provare questa piattaforma a tutti quelli interessati, consigliando comunque prima di operare con denaro reale, di provare il conto "virtuale", così da prendere confidenza con tutto il sistema. Complimenti a questa Società che si migliora anno dopo anno.

Overall no too bad experience. But lots yet to improve. E.g high commission rates on everything. Stop lose complicated. Not many good opportunities or tools that really provide investments opportunity or prediction engines

Great evening with eToro in Copenhagen with Popular Investor Christian Jain Kongsted (CPHequities) who made a good storytelling about his investment strategy. Also good speaks from eToro. Very useful evening - thanks

Overall a user friendly platform and best option for retail investors. Customer service is exceptional with prompt replies, especially as you progress on the Club Tier.

Great trading software, easy to use on different devices.

I had some questions about jurisdiction and some of the products that is not on offer on the eToro platform. I have been using eToror for 5 years and I am very satisfied with the platform and the additional information it provides to investors.

comparer à d’autres plateformes, eToro à une très bonne interface, on s’y plaît bien. Service client en ligne appréciable. Suite à ma demande, je tiens à remercier Rebecca Ruimy pour les éclaircissements liés aux frais de trading.

Excellent on-site event to connect with other investors and to listen to a popular investor. Very well organized, nice venue and good food. The eToro staff was welcoming and friendly.

Schnell und verlässliche Beantwortung meiner Fragen. Zusätzlich noch Vorschläge über weitere Möglichkeiten. Bin rundum zufrieden

Nice to see the people behind etoro. To see how professional it is. And its growth. And really talk from Christian, always a pleasure to hear him talk. And offcause Stinne, really glad she is so outreaching to see how people are. She’s really awesome.

I'm trying to unlock my account and is not sent to me the verification code in my messenger account. Please let me know what to do. I would like to see my account my cell: 404-397-7016

Some assets spread difference is changed without any information. Ive opened a position with a 200$ x5 Trade, the Position opened and being at the same price was in my Portfolio with -20% (4% spread) Cost of opening it: 40$, closing the trade: 20$ means: 60$ has to be made in profit to BREAK EVEN would mean... Specially for oil and Natgas most people loosing money on etoro due to insane high spread. If price just moves 1-2% in the wrong direction, your position will be closed with -50%. Aswell the spread of the currencys is extremely high (Up to 8% different) Means: You pay in 100 of your currency and it would be 92, same for payouts... Think in bigger numbers. On how much money you would need to make, to make money, after tax... I would warmly recommend everyone to move somewhere else. No Broker doing spreads of 4% sometimes more. With a leverage even just x5 your position is highly likely to get SL hit. Means you need to be an absolutely longterm profitable trader. Otherwise dont use any Leverage. Chance to loose money on this Broker aswell due currency spread is super easy here. Spreads for crypto: sometimes 5% Currency eur to usd is insanely high, if you pay money into usd account. Specially crypto, there are tons of brokers with a spread of 0.1% without costs for holding or open / closing it. On this Plattform: Every single asset you have to pay a good amount for open and closing a trade. Few assets (Nasdaq) Spread is low, cost for open and closing low. On some Assets and its not easy to see: Spreads and costs are beyond everything i have ever seen: Cost for opening: 40% of amount, closing the same: 20% With a spread on that trade of up to 5% is like gamble on Roulette. Chance to loose is nearly a guarantee. Be warned!!! Payout or in, is easy. Just pay a fee for payout of account aswell. Going fast. Community overall is okay. I would only recommend for trading the biggest assets like NQ, Currency. The rest you should not touch if not an expert as its very easy to loose your money here to the massive spreads, costs for open, hold overnight, closing.

I had an absolutely terrible experience with eToro. Without my consent, they closed my account while I still had cryptocurrencies purchased and open. This is unacceptable. Despite multiple attempts to contact their customer service, my requests were completely ignored. No proper explanation, no support, and no resolution. As a result, I lost my money. It feels like there is no way to get proper attention or accountability from this platform. The lack of transparency and disregard for customers is shocking. I strongly advise anyone considering eToro to think twice. A platform that can shut down accounts without consent and ignore customer complaints cannot be trusted. If you value your investments and want peace of mind, stay away from eToro. Hi Maria, thanks for responding here. As my issue involves account closure and missing funds, I’d prefer to resolve this matter directly and securely. Could you please provide me with a direct point of contact (email or phone number) from your escalation team so that I can share my account details privately? I would appreciate confirmation on next steps and a clear timeline for resolution. Thank you, Raymond

I just wanted to share a recent experience using my account manager, "Austin Hang" to help me resolve some queries. I found his experience and knowledge to be excellent, this along with the speed and efficiency in which he follows up on messages is just fantastic. Great support!!

AYUDA ALGUIEN QUE ME CONTACTE ETORO NO ME PERMITE RETIRAR MIS FONDOS. Quiero denunciar a etoro, he comenzado un proceso de retiro de fondos y la plataforma ademas de cobrarse su comision por realizar retiros en su plataforma, no me ha depositado mis fondos a mi cuenta bancaria, por favor que alguien se contacte conmigo, como se puede denunciar este abuso por parte de esta pplataforma. Me ha hecho perder mucho dinero y ademas no me permite retirar mis fondos a mi cuenta bancaria. Pido a alguien que haya tenido este problema me contacte. La plataforma por mensajes en trust Pilot, dice que se contactara pero nunca recibes un mensaje, usan campañas de marketing y promocion de accionees deshonestas, te roban tu dinero promoviendo acciones que ellos manipulan el precio y cuando quieres retirar tu dinero se cobran la comision por el retiro pero nunca retiran el dinero de su plataforma sino que la devuelven, es como si quisieran obligarte a seguir invietiendo en su plata forma para terminar de robarte. Etoro dejame sacar mi dinero de tu plataforma deshonesta!!!!

No tengo la experiencia con el manejo de la plataforma y en el personal he encontrado un buen apoyo y orientación

Ravi du service client et de la réactivité et disponibilité de mon gestionnaire de compte Rebecca ruimy pour m'aider dans la gestion de mon compte