10 months ago
They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.
Very quick efficient refund thank you
Changed to EON easily. Saved over £30 a month.
Easy to use site, real human beings to answer emails if you have a query and very speedy credit refund when your account has more than needed.
Since I've been with Eon, the service has been good. They have kept me up to date with changes that might occur over the coming year, and nasw good suggestions on how to keep my maintain my budget.
Just said the amount to be refunded, quickly approved and money back in my account a few days later. Simple!
I had some issues with the my EV charger but you have replied me so quickly and taking very seriously to sort this out. I really appreciate your help thank you very much.
I send the meter readings every Friday but every so often you bill me mid week, I clearly pay on time so it’s annoying.
I have had no issues with eon, managed to change tariff easy happy with the service.
I have been an Eon customer for many years now and never felt the need to change to another electricity or gas provider. At several times I've had other offers and quotes but it has never been any cheaper.
Micheal was excellent to deal with 5 ⭐️
Excellent customer service
I had a problem and it was sorted out by telephone quickly and efficiently by a very nice young lady.
Good service with clear information and understanding.
Lady called me & talked me through the different tariffs that were available as I’m vulnerable adult. I was very happy with outcome. She was brilliant
Very helpful, efficient, professional, friendly. Kept to the point.
EON is easy to deal with . Superior yobother utility companies. App is a doddle to use, and I wish I had used them years ago
Great company very easy to deal with and the staff go above and beyond to help with any queries
The online swap to my new contract was easy to complete. e-on had several good deals to choose from. I had always rated e-on as a good supplier to deal with, so it was an easy choice to stay with them this time.
Easy to use website, refund quick to come through.
The pricing of all gas & electric is beyond a joke !
Based on analysis of 26 reviews rated 1-2 stars for E.ON Next Energy Ltd
“E-on have bombarded me with emails, texts and letters over the last few years to a point where I'm ready to change pr...”
“A-DFBC2930 l am trying to discuss my payment with a person- not a machine”
“To cap it all, just 2 months after putting the direct debit up, they've offered me a refund”
“I was told tonight that the person on my call was by their own admission 'very good at customer service' to then be s...”
“on have so much money belonging to customers in their bank account when it should be in the customers bank accounts,...”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
E.ON Next Energy Ltd is a customer-focused home energy supplier based in the UK, providing electricity and gas services to residential customers. The company offers a range of fixed and variable tariffs designed to meet diverse energy needs, including options that cater to electric vehicle (EV) owners. E.ON Next's tariffs, such as the Next Fixed and Next Pledge, allow customers to lock in energy prices for specific contract durations, ensuring budget predictability and cost savings. Targeting environmentally conscious consumers, E.ON Next also offers renewable energy options, including tariffs backed by wind energy. Their pricing structure is designed to remain competitive, with some plans guaranteed to stay below the Ofgem price cap. Overall, E.ON Next aims to provide flexible energy solutions that accommodate the evolving needs of modern households while promoting sustainability in energy consumption.
E.ON Next Energy Ltd receives high praise from customers, with many highlighting the knowledgeable and friendly staff who provide excellent service. Reviewers appreciate the ease of switching providers and the clear communication throughout the process. Many find the online account management straightforward, allowing them to select the best deals for their households. However, some customers express concerns regarding issues with smart meters and the handling of billing, particularly regarding unexpected increases in monthly payments despite being in credit. Overall, while there are minor complaints about service-related issues, the overwhelming sentiment is positive, reflecting a strong customer satisfaction with E.ON Next.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.