Pat Higginbottom

Mar 24, 2025

Staff member's service EXCELLENT

Staff member's service EXCELLENT. Service provided by Yorkshire Water for communication by hearing impaired/deaf people poor. Only telephone OR POSTAL - ? IN EMERGENCY? - not very helpful. No forewarning of their shortfall charge from previous year going to be added to the forthcomung year. Hence 61% increase from 2024-25 to 2025-26 billing NOT helpful!! SO HOW DO I RESPOND JULIE TO YOUR REQUEST? ON HERE AS "EDITING"? THANKS. PAT Thank you for responding. Pat