E.ON Next Energy Ltd Reviews

Fayaz.A was again very patient and professional today. I don't have the exact word to appreciate his kind words. God bless you real good. God also reward your kindness towards mankind.

To choose the best rate was easy, EON supplied 6 alternative quotes for me to choose from, easily understood no hidden costs. very simple to choose the plan i wanted and confirmation of change within 1 day. very easy and saved money.

A good service

The rep was very knowledgeable. Explained the new system in a very easy to understand. Come across very professional too.

Very satisfied with the service they provide

Great customer service,clear and precise information

The tremendous help I was given by all eon staff in assisting with my many concerns and problems

Received refund and cheaper monthly DDebits. Whose not to love

Firstly I spoke to a real person on the phone. Explained everything and ended up with a better price than currently on with E.ON saving £800.00 per year. Advice…look at you App as the E.ON App advises you on better prices but you need to act!

Excellent!

Very convenient and easy to change

Had no problems at all

Good communication, I had concerns regarding swapping my e10 account but they assured me it will be the same as before

Simple to arrange the new tariff for the next two years

I used WhatsApp to chat to someone. I got Abubakar and he was brilliant. Very helpful answered my question and offered to change tariff for me. Very pleased.

Very helpful not pushy.

The lady was very polite and dealt with my issues professionally

My complaint was dealt with in a professional manner, by a competent and polite person. After initial response, it was looked into deeper and found that my complaint was legitimate, l believe that shows good aptitude and professionalism on behalf of the company.

Helpful and understanding