E.ON Next Energy Ltd Reviews

changing our tariff was quick,easy,and trouble free.We usually do our changes on the phone but this experience has changed our minds

since using the smart meter supplied by e0n next i have saved money and had my monthly payment reduced

Overall experience was very good.

Customer Adviser Miss Lucy was outstanding very professional handling critical situation and bringing trust in Customer that E.ON stands with its commitment made. Thanks Lucy for your understanding / professionalism and follow up calls. I'll definitely recommend E.ON within my friends and family for they being very transparent

It all seems so easy

Fay was very helpful

The call handler listened to what I asked and went through my electric reading from 2021 to the present. We then changed tariffs. Amazing help from an extremely helpful, knowledgeable and patient lady.

Respectful conversation and clear talk about my new tariff Patience by Sharon thanks

Amy is just so professional and if I could employ someone like that it would be a blessing to my company

I have just switched my energy supplier to E.ON Next. The switch was smooth and only took 3 days from application to switch. I was kept up to date with the process theoughout with emails. Overall a great experience

I had a very good customer representative helping me out with reducing the price of my current tariff her name is Sade or Sa

Constantly having to get problems sorted with estimated Bills...

Wrong advice given and followed.

The agent who I spoke to on the phone explained the information well.

Fitter arrived on time. New meter fitted and system checked. Cheerful man as he went about the job. Cleared away no mess. Took about 2 hours as was estimated.

If you should have a problem, which are very rare, the customer service team they employ are very knowledgeable about their products and solve a problem swiftly.

Good service

Always friendly staff. No problems.

Brilliant service while switching my account to another address