Excellent delivery service!
I was kept fully informed of delivery details and received my item in perfect condition. The delivery man was very polite and courteous.

9 months ago
Clear communication from their receival of the item to it's delivery to us. Professional and polite delivery and communication from Pete & Vince on the day. Thanks 🌟
9 months ago
Good communication via text and phone. Took away all rubbish Put the sofas together with respect for our home. We had a problem with the feet on one of the sofas not fitting, they took on the problem... See more
9 months ago
This is the second time that Empire have visited me. The staff on both occasions, were courteous, efficient and professional.
I was kept fully informed of delivery details and received my item in perfect condition. The delivery man was very polite and courteous.
Excellent service after we had to delay delivery . Great delivery guys too
This is the second time I’ve had Empire deliver items to my home, and I have to say they are consistently excellent. The delivery drivers clearly enjoy their work — they’re always friendly, professional, and incredibly respectful of your home. Nothing is ever too much trouble. An absolute joy to deal with from start to finish. Thank you so much!
Great service, the guys were professional and took great care with the delivery and assembly of the sofa. I would highly recommend 👍🏼
Noah and Charlie successfully delivered an extremely heavy mattress towards the very end of a very hot day. They took great care installing it and were cheerful and considerate throughout. Many thanks to both guys.
Delivery was faultless, time slot given, plenty of notification and very professional and friendly delivery men 🤗
2 lads who delivered and installed the furniture,Noah & Max P were friendly, efficient, helpful and cleared away all the wrapping & packaging, leaving no mess at all. Excellent service and good value product.
Really great communication throughout. Clear updates although the delivery process and arrived when they said they would. Really pleased with the whole experience. Many thanks.
The delivery team were excellent. Special mention to the guy who managed to get the mattress up our stairs, not an easy task. But once there the mattress slipped into place and the team departed.
Great set of guys. Collected an incorrect order and ensured it was well wrapped for return
Noah and Max P were courteous and very helpful. Highly recommended.
I received an excellent service delivery this morning from Empire Delivery. From receiving regular updates and the ability to contact them if i needed.Noah and Max P who delivered my sofa arrived dead on time.Considering the two flights of stairs.I did not expect the warm smiles and the professionalism I received when they got to my apartment.They positioned my sofa where I wanted it and I was given the chance to check it over. All the packaging was taken and the whole process was done with ease.No stress which I've experienced with other companies. So well done Empire your operatives are a credit to your organisation
Great delivery service with excellent communication from beginning to end
Great communication and care was taken with delivery by Pete and Sal
Everything arrived safely as planned Helpful lovely delivery guys, unpacked and assembled our furniture A positive experience
Great service. Very efficient crew.
Professional courteous staff
Excellent experience. Great communication, timely update and smooth service.
Excellent delivery service, probably the best I’ve had with a sofa delivery. So helpful and friendly thank you.
The men who delivered the sofa, were friendly, professional and respectful of my home. They installed the sofa and took away all the packaging. They also delivered it within the expected delivery time frame. A pleasure to have them in my home. Very many thanks.
Based on analysis of 3 reviews rated 1-2 stars for Empire Delivery
“If you receive specific delivery access instructions do everyone a favour and pass this info on to your miserable dri...”
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Empire Delivery specializes in professional 2-man furniture delivery services across the UK, offering a comprehensive white glove experience. Their service includes nationwide home delivery, room of choice placement, installation, and waste removal, ensuring a seamless delivery process for customers. The company aims to provide reliable, transparent, and timely deliveries, thereby enhancing the overall customer experience. Targeting both individual consumers and retail partners, Empire Delivery builds long-term relationships with retailers by managing customer communications and delivery processes. This customer-centric approach alleviates stress for retailers while maintaining high standards of service. As a trusted partner in the furniture delivery sector, Empire Delivery focuses on delivering furniture with the utmost care and efficiency, making them a preferred choice for businesses and consumers alike.
Empire Delivery consistently receives high praise for its exceptional service and communication during furniture deliveries. Reviewers highlight the professionalism and friendliness of the delivery staff, often mentioning specific team members like Pete, Vince, Noah, and Chris, who are noted for their courteous demeanor and efficiency. Customers appreciate the clear communication, including timely updates and calls before arrival, which enhances the overall experience. Many express satisfaction with the careful assembly of sofas and the removal of packaging, contributing to a hassle-free process. However, a few reviews mention issues with the product itself, such as faulty items or assembly challenges, though these do not overshadow the overwhelmingly positive feedback about the delivery service.
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