They protect ur door floor so when…
They protect ur door floor so when bring in the sofa it don't damage anything liked that good two lads new what they was doing

9 months ago
Clear communication from their receival of the item to it's delivery to us. Professional and polite delivery and communication from Pete & Vince on the day. Thanks 🌟
9 months ago
Good communication via text and phone. Took away all rubbish Put the sofas together with respect for our home. We had a problem with the feet on one of the sofas not fitting, they took on the problem... See more
9 months ago
This is the second time that Empire have visited me. The staff on both occasions, were courteous, efficient and professional.
They protect ur door floor so when bring in the sofa it don't damage anything liked that good two lads new what they was doing
Pete and Sal delivered my heavy garden furniture exactly where I wanted it and were both very friendly and helpful - would definitely recommend!
Noah and Oscar were so helpful this morning. Nothing was too much trouble. Really polite and courteous. Bed looks great. Thank you
Very accommodating and engaging delivery drivers. Took initiative and delivered to desired location,couldn’t recommend them enough, it’s a pity not all delivery drivers were not this standard.
Excellent, great communication, packed very well. Arrived on time, Noah and Oscar were friendly, very helpful and professional. 10 out of 10…👍 thank you
Pete and Sal were excellent! Helpful information on delivery times and efficient assembly of Sunbeds. Very satisfied with Empire delivery. Thank you Ruth Bligh
Pete & Sal were great - very efficient, friendly and courteous. We had a slight issue with our sofa (nothing to do with them) and they recorded everything for us to report back to the sofa company. Would highly recommend, thank you!
Very happy with my furniture delivery from Fishpools, delivered by Noah and H. Efficient and polite, they carried everything into the house, unwrapped, set up and inspected the furniture, asked me to check it was ok then took all the masses of packaging away with them. Nice guys.
Vince and Pete were great! They put the chair in place, took away the packaging and even popped the feet on for me. Couldn't ask for more! Thank you
Keep me updated as to delivery times. Driver very helpful
Lads were brilliant and a good sport. Worked with cheerfulness and gave ideas as well. No complaints
Very quick service , super super friendly guys
We had our garden furniture delivered by Empire Delivery this morning. Two chaps called Pete and Vince who could not have been any nicer or more helpful. We were told assembly was not included (the company we purchased from made a mistake). Pete and Vince did not hesitate and just got on with it and did what they had to. Great company, great staff and a job well done!
Noah and Oscar were polite and professional. Noah put the sofa together and ensured it all worked prior to leaving
Pete and Sal were brilliant - very friendly and efficient :)
The delivery required a heavy latex double mattres to be removed and replaced with another to a 3rd floor bedroom up narrow stairs. They did so diligently and with good humour. Coudn't ask for more.
Pete and Sal were fantastic delivery folks dropping off and assembling my sofa - professional, organised, and super friendly!
We had Pete and Sal deliver our new sofa. They were very professional and very respectful of our home. Very happy with their services.
I just had my new sofa bed delivered by Pete and Sal, who were courteous, professional, and thoughtful. From calling 20 minutes out and asking whether to take their shoes off at the door to putting pads on the bottom of the sofa so as not to scuff the floors, they were incredible. I only hope everyone is as lucky as I was to have these two guys working on this particular job. Empire was also great keeping in touch through the whole delivery process
The delivery chaps were very polite & put the furniture boxes where we wanted them highly recommended
Based on analysis of 3 reviews rated 1-2 stars for Empire Delivery
“If you receive specific delivery access instructions do everyone a favour and pass this info on to your miserable dri...”
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Empire Delivery specializes in professional 2-man furniture delivery services across the UK, offering a comprehensive white glove experience. Their service includes nationwide home delivery, room of choice placement, installation, and waste removal, ensuring a seamless delivery process for customers. The company aims to provide reliable, transparent, and timely deliveries, thereby enhancing the overall customer experience. Targeting both individual consumers and retail partners, Empire Delivery builds long-term relationships with retailers by managing customer communications and delivery processes. This customer-centric approach alleviates stress for retailers while maintaining high standards of service. As a trusted partner in the furniture delivery sector, Empire Delivery focuses on delivering furniture with the utmost care and efficiency, making them a preferred choice for businesses and consumers alike.
Empire Delivery consistently receives high praise for its exceptional service and communication during furniture deliveries. Reviewers highlight the professionalism and friendliness of the delivery staff, often mentioning specific team members like Pete, Vince, Noah, and Chris, who are noted for their courteous demeanor and efficiency. Customers appreciate the clear communication, including timely updates and calls before arrival, which enhances the overall experience. Many express satisfaction with the careful assembly of sofas and the removal of packaging, contributing to a hassle-free process. However, a few reviews mention issues with the product itself, such as faulty items or assembly challenges, though these do not overshadow the overwhelmingly positive feedback about the delivery service.
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