Very quickly
Very quickly

9 months ago
Clear communication from their receival of the item to it's delivery to us. Professional and polite delivery and communication from Pete & Vince on the day. Thanks 🌟
9 months ago
Good communication via text and phone. Took away all rubbish Put the sofas together with respect for our home. We had a problem with the feet on one of the sofas not fitting, they took on the problem... See more
9 months ago
This is the second time that Empire have visited me. The staff on both occasions, were courteous, efficient and professional.
Very quickly
Chris and Sal, were lovely. So pleasant and also efficient. Both were very careful of both the house and the sofa. A great delivery experience.
All great: phoned to say they were arriving, assembled the couch in no time and took all the packaging away with them all while being respectful and professional.
Friendly helpful drivers. Came within the time slot we were given, called ahead to let us know when they were 20 minutes away. Perfect service.
Pete and Max P could not have been more helpful, polite, cheerful and engaging. They were most efficient at their job too- removing a heavy mattress and carrying downstairs with minimal fuss.
Will and Sol were lovely fellas , prompt and cheerful
The 2 delivery guys Pete & max p,were great &very helpful nothing was too much trouble for them.well done to both of them many thanks 🤗.
Crewe was very friendly and helpful, very polite.
Great communication by text before delivery. Arrived on time. Unpacked and assembled sofa bed. Removed all packaging. Demonstrated how sofa converted to bed and back. Even asked if we would like them to remove their shoes which was refreshing. 2 guys where friendly and helpful. All in all a fantastic delivery experience. Thank you.
Initial slightly issue with scheduling delivery date - with no real flexibility regarding dates offered. However when our problems in accepting delivery were brought to their attention they did offer additional more suitable date that we could manage. Communication on the day of delivery was excellent. They turned up exactly in time and were very professional and courteous in bringing the heavy item up to the flat and assembling it. Overall highly satisfied with the service
Excellent communication, amazing delivery men. Helpful friendly and polite. Took the goods to where the back garden which was extremely helpful as I wouldn’t have been able to lift them. 1st rate service. You don’t get that often these days. Keep up the good work.
Delivery men were amazing
Pete and Sal were great very efficient friendly, helpful and tidy Great service,
Great and prompt service, arrived as told very efficient mend and replace damaged part thank you.
Jamie and Charlie Very polite and efficient checked everything and moved where I wanted
Very quick, very friendly and doing a great job.
Pete and Sal were awesome. Friendly, quick and great delivery service.
Excellent communication before delivery. Very helpful and cheerful guys, thank you! Put the bed together and did a demo of how it worked.
We had our sofa bed delivered by Pete and Sal. They were great, on time, very courteous, really friendly and polite. They worked quickly and professionally and gave us a really good demo on how to use the sofa bed. They really respected the property and left everything exceptionally tidy.
Sal and Joseph were very polite and quick workers. They delivered our sofa and built it in our room quickly and professionally. Can't fault the service. Excellent job.
Based on analysis of 3 reviews rated 1-2 stars for Empire Delivery
“If you receive specific delivery access instructions do everyone a favour and pass this info on to your miserable dri...”
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Empire Delivery specializes in professional 2-man furniture delivery services across the UK, offering a comprehensive white glove experience. Their service includes nationwide home delivery, room of choice placement, installation, and waste removal, ensuring a seamless delivery process for customers. The company aims to provide reliable, transparent, and timely deliveries, thereby enhancing the overall customer experience. Targeting both individual consumers and retail partners, Empire Delivery builds long-term relationships with retailers by managing customer communications and delivery processes. This customer-centric approach alleviates stress for retailers while maintaining high standards of service. As a trusted partner in the furniture delivery sector, Empire Delivery focuses on delivering furniture with the utmost care and efficiency, making them a preferred choice for businesses and consumers alike.
Empire Delivery consistently receives high praise for its exceptional service and communication during furniture deliveries. Reviewers highlight the professionalism and friendliness of the delivery staff, often mentioning specific team members like Pete, Vince, Noah, and Chris, who are noted for their courteous demeanor and efficiency. Customers appreciate the clear communication, including timely updates and calls before arrival, which enhances the overall experience. Many express satisfaction with the careful assembly of sofas and the removal of packaging, contributing to a hassle-free process. However, a few reviews mention issues with the product itself, such as faulty items or assembly challenges, though these do not overshadow the overwhelmingly positive feedback about the delivery service.
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