Thank you Pete and Charles
Thank you Pete and Charles, sofa bed delivered, brought in and assembled without any fuss or drama. Care taken to explain operation of sofa bed. Good job

9 months ago
Clear communication from their receival of the item to it's delivery to us. Professional and polite delivery and communication from Pete & Vince on the day. Thanks 🌟
9 months ago
Good communication via text and phone. Took away all rubbish Put the sofas together with respect for our home. We had a problem with the feet on one of the sofas not fitting, they took on the problem... See more
9 months ago
This is the second time that Empire have visited me. The staff on both occasions, were courteous, efficient and professional.
Thank you Pete and Charles, sofa bed delivered, brought in and assembled without any fuss or drama. Care taken to explain operation of sofa bed. Good job
Speedy, cheerful and efficient delivery. Many thanks Pete and Charles
Friendly, efficient, no-hassle delivery. Great service!
Pete, Max and Charles did an excellent job delivering my sofa. They were respectful and professional at all times. Thank you!
A pleasure to interact with Empire and I would recommend them. My headboard delivery was on time within the window stipulated and set one day prior to delivery. The process of booking the delivery slot was automated and user friendly over text and e-mail. The team who delivered the headboard were polite and respectful of property
Friendly guys, very accommodating, took chair up 2 flights of stairs, very careful not to damage anything
Absolutely outstanding Pete&Charlie, took all the pressure off everyone Can nt say how much they excelled their responsibilities & service to the ultimate
Clear communications. Polite and respectful. Chris and Max were on time and very helpful in placing my purchase, showing me how it worked and then took away the packing. Great ambassadors for your company.
Lovely delivery guys chatty and explained everything well. Gave me a demonstration of how my sofa bed worked very happy
Pete, Sal and Jake were amazing and very friendly! They didn’t baulk at our spiral staircase and were super quick to assemble the sofa. Thank you so much.
Excellent Service. Kept informed about delivery slot and timing. Angelo and Vince arrived on time and delivered our 2 sofas into our lounge. Unpacked them and removed all packaging. Highly recommend this company. Thanks Guys.
Pete, Sal and Jake were fantastic this morning dropping off my new sofa. Super friendly guys, very efficient. Probably the best home delivery service I've had. Hope to see them again!
Very welcoming and extremely efficient. Took time to check for damage and were careful when moving through the house.
Excellent delivery, polite, kind, didn't mind my dog watching. Super speedy and cleared everything away. Really professional and as import they were nice.
Fabulous service! Very jolly delivery driver called at 7am to advise 20 mins away which is so useful and welcomed. Professional team, excellent driving and very pleasant - would certainly recommend and I wish every customer facing person I dealt with was as nice! A credit to your team.
On time , helpful and friendly.
Pete and Sal delivered and assembled a new corner sofa to my property today. They arrived when scheduled and were helpful, tidy and courteous. Would highly recommend.
Pete and Sala were excellent, delivered the sofa and showed me how it works. Also, unpacked it and took all the rubbish, first class service!
Delivery of my new sofa bed was quick and efficient. The two deliverymen were friendly and showed me how to open and close the bed. All packaging was taken away.
Excellent communication, efficient, timely delivery and thoroughly pleasant and helpful deliverers -- Chris and Ang. Best delivery service I have experienced for some time.
Based on analysis of 3 reviews rated 1-2 stars for Empire Delivery
“If you receive specific delivery access instructions do everyone a favour and pass this info on to your miserable dri...”
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Empire Delivery specializes in professional 2-man furniture delivery services across the UK, offering a comprehensive white glove experience. Their service includes nationwide home delivery, room of choice placement, installation, and waste removal, ensuring a seamless delivery process for customers. The company aims to provide reliable, transparent, and timely deliveries, thereby enhancing the overall customer experience. Targeting both individual consumers and retail partners, Empire Delivery builds long-term relationships with retailers by managing customer communications and delivery processes. This customer-centric approach alleviates stress for retailers while maintaining high standards of service. As a trusted partner in the furniture delivery sector, Empire Delivery focuses on delivering furniture with the utmost care and efficiency, making them a preferred choice for businesses and consumers alike.
Empire Delivery consistently receives high praise for its exceptional service and communication during furniture deliveries. Reviewers highlight the professionalism and friendliness of the delivery staff, often mentioning specific team members like Pete, Vince, Noah, and Chris, who are noted for their courteous demeanor and efficiency. Customers appreciate the clear communication, including timely updates and calls before arrival, which enhances the overall experience. Many express satisfaction with the careful assembly of sofas and the removal of packaging, contributing to a hassle-free process. However, a few reviews mention issues with the product itself, such as faulty items or assembly challenges, though these do not overshadow the overwhelmingly positive feedback about the delivery service.
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