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Elsevier logo

Elsevier Reviews

3.8333333333333335 out of 5 stars
3.8333333333333335 out of 5 stars
3.8
|Great|12 reviews

Last reviewed 3 weeks ago

TrustScore

3.8
3.8333333333333335 out of 5 stars
Great
5 out of 5 stars
3
4 out of 5 stars
5
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
0
12 reviews in total

Review summary

Reviewers generally appreciate Elsevier for its extensive journal portfolio and high-quality academic publishing services. Many highlight the platform's comprehensive resources and sophisticated search algorithms, which significantly enhance research capabilities. The editorial feedback received during the publication process is often described as constructive and beneficial. However, there are notable concerns regarding the value for money, particularly for smaller research groups that struggle to justify the high subscription costs. Some users also mention that the manuscript submission system feels outdated, with issues like failed file uploads and long review cycles. While the platform is recognized for its reliability and user-friendly interface, the steep pricing and occasional customer support delays detract from the overall experience.

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Based on reviews, created with AI

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See what reviewers are saying

David Taylor
David TaylorFeatured

3 weeks ago

4 out of 5 stars

Reliable academic partner

We've used Elsevier for institutional access for over 5 years. The database is comprehensive and search tools are powerful. Occasional downtime during peak hours but overall very dependable service.

Sarah Martinez
Sarah MartinezFeatured

3 weeks ago

3 out of 5 stars

Submission process needs improvement

While the final publication quality is excellent, the manuscript submission system feels outdated compared to competitors. Multiple file uploads often fail and formatting requirements are overly compl... See more

Linda Martinez
Linda MartinezFeatured

3 weeks ago

4 out of 5 stars

Good but not perfect

Solid platform with extensive journal coverage. Some journals have very long review cycles which can be frustrating when you're trying to meet deadlines. Content quality is consistently high.

Anthony Hernandez
Anthony HernandezFeatured

3 weeks ago

3 out of 5 stars

Comprehensive but complex

The platform offers everything you need for academic research and publishing. However, the learning curve is steep and navigation isn't always intuitive. Once you get familiar with it, it's quite powe... See more

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David Taylor
David Taylor
1 reviews•Experienced
Featured
26 days ago
4 out of 5 stars

Reliable academic partner

We've used Elsevier for institutional access for over 5 years. The database is comprehensive and search tools are powerful. Occasional downtime during peak hours but overall very dependable service.

Helpful?
Sarah Martinez
Sarah Martinez
1 reviews•Experienced
Featured
26 days ago
3 out of 5 stars

Submission process needs improvement

While the final publication quality is excellent, the manuscript submission system feels outdated compared to competitors. Multiple file uploads often fail and formatting requirements are overly complex. The peer review quality makes up for these technical issues though.

Helpful?
Linda Martinez
Linda Martinez
1 reviews•Experienced
Featured
26 days ago
4 out of 5 stars

Good but not perfect

Solid platform with extensive journal coverage. Some journals have very long review cycles which can be frustrating when you're trying to meet deadlines. Content quality is consistently high.

Helpful?
Anthony Hernandez
Anthony Hernandez
1 reviews•Experienced
Featured
26 days ago
3 out of 5 stars

Comprehensive but complex

The platform offers everything you need for academic research and publishing. However, the learning curve is steep and navigation isn't always intuitive. Once you get familiar with it, it's quite powerful. Training materials could be better organized.

Helpful?
Robert Taylor
Robert Taylor
1 reviews•Experienced
26 days ago
5 out of 5 stars

Outstanding journal portfolio

Access to their full journal collection has transformed our research capabilities. The breadth of subjects covered is impressive and the search algorithms are sophisticated. Highly recommend for any serious academic institution.

Helpful?
Elizabeth Thompson
Elizabeth Thompson
1 reviews•Experienced
26 days ago
2 out of 5 stars

Value for money concerns

Quality is undeniable but the pricing structure seems designed for large institutions only. Smaller research groups struggle to justify the costs even though the content would be beneficial.

Helpful?
Mary Smith
Mary Smith
1 reviews•Contributor
26 days ago
5 out of 5 stars

Excellent academic publishing platform

Elsevier's platform has been invaluable for our research team. The peer review process is thorough and the editorial support is top-notch. Publication timelines are reasonable and the global reach helps our work get noticed. Only minor complaint is the submission system could be more intuitive.

Helpful?

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Michelle Davis
Michelle Davis
1 reviews•Contributor
26 days ago
4 out of 5 stars

Professional publishing experience

Published two papers through their journals this year. Editorial feedback was constructive and helped improve the final manuscripts significantly. Timeline from submission to publication was about 6 months which is reasonable for the field.

Helpful?
Brian Gonzalez
Brian Gonzalez
1 reviews•Contributor
26 days ago
4 out of 5 stars

Great resources but expensive

The quality of journals and databases is undeniable - really comprehensive coverage across scientific fields. However, the subscription costs are quite steep for smaller institutions. The content is worth it but pricing could be more accessible.

Helpful?
Andrew Thompson
Andrew Thompson
1 reviews•Contributor
26 days ago
3 out of 5 stars

Mixed experience with customer support

The platform itself works well and has great search functionality. When I needed help with access issues, it took several emails to get a proper response. The technical support team eventually resolved it but the initial response time was disappointing.

Helpful?
Paul Lee
Paul Lee
1 reviews•Contributor
26 days ago
5 out of 5 stars

Industry standard for a reason

Elsevier sets the bar high for academic publishing. Their editorial standards are rigorous which means published work is of excellent quality. The online platform is user-friendly and mobile access works well. Subscription renewal process could be streamlined though.

Helpful?
Karen Davis
Karen Davis
1 reviews•Contributor
26 days ago
4 out of 5 stars

Professional service overall

Been working with them for journal submissions for 3 years now. Generally smooth process and good communication from editors.

Helpful?

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About Elsevier

Elsevier is a global information analytics company that specializes in scientific, technical, and medical content and services. The company publishes academic journals, books, and digital solutions primarily serving researchers, healthcare professionals, and academic institutions. Elsevier provides research databases, citation tools, and analytical platforms to support scientific discovery and evidence-based decision making.

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