Hit or miss customer service
Had an issue with a defective product and it took multiple emails to get a response. Once they did respond, they handled it well and sent a replacement quickly. Just wish the initial communication was better.
2 months ago
Had an issue with a defective product and it took multiple emails to get a response. Once they did respond, they handled it well and sent a replacement quickly. Just wish the initial communication was... See more
2 months ago
If you're serious about strength training, this is the place to shop. Their specialty bars and accessories are exactly what you need to take your training to the next level.
2 months ago
The quality of their strength equipment is top-notch and exactly what I needed for my home gym. However, shipping took almost 3 weeks which was longer than expected. Customer service was helpful when... See more
2 months ago
Been buying from them for years and they consistently deliver quality products. Their reputation in the strength training community is well-deserved. Prices are fair for what you get.
Had an issue with a defective product and it took multiple emails to get a response. Once they did respond, they handled it well and sent a replacement quickly. Just wish the initial communication was better.
If you're serious about strength training, this is the place to shop. Their specialty bars and accessories are exactly what you need to take your training to the next level.
The quality of their strength equipment is top-notch and exactly what I needed for my home gym. However, shipping took almost 3 weeks which was longer than expected. Customer service was helpful when I called to check on the order status.
Been buying from them for years and they consistently deliver quality products. Their reputation in the strength training community is well-deserved. Prices are fair for what you get.
Their specialty powerlifting equipment is hard to find elsewhere. Ordered a safety squat bar and it's been perfect for my training needs. Delivery was prompt and packaging was secure.
The equipment quality is solid but their website can be frustrating to navigate. Product descriptions are sometimes unclear and the search function doesn't work great. Still ordered multiple items though.
Bought resistance bands and chains for accommodating resistance training. Quality is exceptional and they've held up to serious abuse in our gym.
Their educational content and training resources are incredible. I've learned more about powerlifting techniques from their articles and videos than anywhere else.
Yes, their products cost more than generic alternatives, but the durability and performance justify the price. My bands and chains have held up perfectly after two years of heavy use.
Some products arrived exactly as described and work great, but one item had quality issues and needed to be returned. The return process was straightforward at least. Would shop here again but more carefully.
Called with questions about which bands to buy for my training style and the person I spoke with was incredibly knowledgeable. They helped me pick the right products and explained how to use them effectively.
While the quality is decent, I feel like you're paying a premium for the brand name. Found similar products elsewhere for significantly less money. The shipping costs were also higher than expected.
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Elitefts is a company that specializes in strength training and powerlifting equipment, education, and services. The business provides training gear, educational resources, and coaching services primarily targeted toward serious athletes, powerlifters, and strength training enthusiasts. They offer a combination of physical products and knowledge-based services to support individuals and organizations in strength and conditioning programs.
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Consumers generally appreciate Elitefts for its high-quality training products and knowledgeable staff, often highlighting the exceptional durability of items like resistance bands and specialty powerlifting gear. Many reviewers note that the equipment meets industry standards and is ideal for serious lifters, with some stating that the educational resources provided by the company are invaluable for improving training techniques. However, there are complaints about the pricing, with several customers feeling that the products are overpriced compared to similar items available elsewhere. Additionally, some experiences with customer service have been mixed, particularly regarding response times for defective products. While the quality and expertise are frequently praised, the shipping times and costs also receive criticism.