Michael Winslow
1 reviews•New Reviewer
over 1 year ago
Jessica made the experience very easy
Jessica made the experience very easy
Helpful?
TrustScore
4.5
Excellent
51
3
0
0
6
60 reviews in total
Over a year ago
REMOVE MY EMAIL ADDRESS FROM YOUR MAILING LISTS. IM RECIEVING 20 OR MORE FROM YOU DAILY.
Over a year ago
The company was easy to deal with, and the online features worked well.
Jessica made the experience very easy
Best price after checking several companies
Everything was great!
Cancelled my car insurance policy online with elephant back in May 2025 as id found a better deal for the following year, then found they'd taken a direct debit payment in June as an 'agent had made a mistake' & forgotten to cancel it & the policy had automatically renewed. While they've managed to cancel it now, they're still trying to take payments from me they should never have took in the first place
I was able to get insurance online, which is amazing because I'm not very good with computers. The process was done in minutes.
Easy to get insurance price about same as everyone else
Fast response and the representative was great
Did not waste my time constantly upselling.
Easy and quick to sign up. Good competitive rates.
Very happy with the way it was handled very professional and friendly service and staff
Blindsided me with a cancelation for no good reason
It was fast easy and affordable
Grest service cheap rates
Every step easy to understand
User friendly website
Elephant insurance made the experience of buying auto insurance easy and painless. Thanks.
Great experience and easy to quote
Excellence
I had no problems online getting my policy
Fast and easy
Based on analysis of 6 reviews rated 1-2 stars for Elephant Insurance
“Customer service was very good in the beginning but now I feel that it has south When a company doesn’t take care o...”
“I have had a claim since May 20, 2025 They are not trying to resolve this matter”
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Elephant Insurance is a car insurance provider that offers a range of insurance products and coverages designed to meet the needs of auto insurance shoppers. The company specializes in personalized car insurance options, including liability, collision, comprehensive, and full coverage policies. In addition to car insurance, Elephant Insurance provides opportunities for bundling policies, allowing customers to combine home, motorcycle, and umbrella insurance for added convenience and potential savings. Targeting a diverse customer base, Elephant Insurance aims to deliver affordable insurance solutions with a focus on customer satisfaction. The company emphasizes savings through various discounts, such as early bird discounts for new policyholders. With user-friendly tools, including a mobile app and online account management, Elephant Insurance seeks to streamline the insurance process for its customers, making it easier to manage policies and claims effectively.
This profile hasn't been claimed by the business owner.
Elephant Insurance receives high praise for its affordability and user-friendly online features, with many customers noting the ease of enrollment and straightforward processes. Reviewers appreciate the great prices and commend the helpfulness of the customer service representatives, who provide valuable assistance without long wait times. However, some consumers express frustration with the company's email practices, reporting an overwhelming number of daily emails. Additionally, a few long-term customers feel that the quality of service has declined over time, indicating a potential inconsistency in customer support. Overall, while the majority of feedback highlights a positive experience with competitive rates and efficient service, there are notable concerns regarding communication practices. The sentiment leans towards positive, but with room for improvement.
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