eCapital Freight Factoring

4.292 out of 5 stars
4.3
Great1,000 reviews

TrustScore

4.3
4.292 out of 5 stars
Great
5 out of 5 stars
776
4 out of 5 stars
42
3 out of 5 stars
21
2 out of 5 stars
20
1 out of 5 stars
141
1,000 reviews in total

Review summary

eCapital Freight Factoring receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great !

Working with ECapital has been a genuinely great experience, thanks to our sales rep, Johnny McSorley. As a freight brok...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Beware ..

Beware .. Im not sure when they got over taken by people from a third world country but they have just gotten worse, the...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

First I want to say thanks to Alex…

First I want to say thanks to Alex Sanchez at ECapital for listening and understanding what I was facing. A friend of mi...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Johnny is a very good person and hard…

Johnny is a very good person and hard worker. He has helped us a lot. In choosing a factoring and fuel cards

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0
🔥 High engagement

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9 months ago
5 out of 5 stars

Mr. Lance Batchelor

Mrs. Angel my account manager is absolutely the best. She simple makes my life easier. Every question to every situation is answered immediately. She's unbelievable and definitely a asset to my company.

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Bareq Ali
Bareq Ali
1 reviews
9 months ago
5 out of 5 stars

From the moment I first reached out to…

From the moment I first reached out to Vicki (account manager), I was met with exceptional customer service. Every interaction, from my initial inquiry to the final steps of my experience, was handled with professionalism, kindness, and efficiency. She took the time to understand my needs, answered all my questions thoroughly, and ensured everything went smoothly. Even now, I continue to be impressed by their commitment to customer satisfaction. It’s clear that her dedication hasn’t changed over time, and I truly appreciate their consistency.

Helpful?
Jeremi Martin
Jeremi Martin
1 reviews
9 months ago
4 out of 5 stars

I’ve been with Ecap about 5 yrs…Overall…

I’ve been with eCap about 5 yrs…Overall eCap is a pretty good factoring company ups and downs but that’s with all of them…things have been going pretty good the last 6 months or so with my new account manager s/o to Ruth…my previous account manager was great as well, Becky.

Helpful?
9 months ago
5 out of 5 stars

Love to work with Gail Karns

Love to work with Gail Karns, always helpful wheneven we need.. one of the best account manager in good company

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9 months ago
5 out of 5 stars

5 yrs and still going strong

We have been working with eCapital for almost 5 years now they have always been great our current account manager Angel Nayak is awesome she is quick and efficient in solving any issues that arise or guides me thru it.

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Ranvir thind
Ranvir thind
1 reviews
9 months ago
5 out of 5 stars

ANGEL NAYAK

ANGEL NAYAK

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Timothy Umali
Timothy Umali
1 reviews
9 months ago
5 out of 5 stars

Have been with ECapital for 6 months

Have been with ECapital for 6 months. Customer service team and Gail Karns have been amazing compared to my previous factoring company. Highly recommend-Lucky Truck Logistics

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9 months ago
5 out of 5 stars

Always Recommend E-capital to everyone

Always Recommend E-capital to everyone, because of their best customer service and professional working environment. Specially Michelle​​​​ Drake is the best.

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Preet
Preet
1 reviews
9 months ago
5 out of 5 stars

Good job simran

Good job simran

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Hauling Loads
Hauling Loads
1 reviews
9 months ago
5 out of 5 stars

My experience has been very awesome and…

My experience has been very awesome and I have no problems with eCapital

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Munir
Munir
1 reviews
9 months ago
5 out of 5 stars

I been working with ecapital for years…

I been working with ecapital for years and Mrs Angel Nayak makes you factoring need smooth and is very professional on her work

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Corey Bassell
Corey Bassell
1 reviews
9 months ago
5 out of 5 stars

Greatness

I appreciate how fast ecapital gets me paid. Many times it is the same business day. I am giving a shout out to Web Kendry as well, he handles my account and unlike most services provided, he is very quick to get back to me when I have a concern.

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9 months ago
5 out of 5 stars

eCapital plus my amazing acct manager

I love ecapital. As a brokerage they dont charge me an arm and a leg, they are quick to get me paid and my account manager, Web Kendry is always so present when I need him, from concerns to information. He is 5 starts also!

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9 months ago
5 out of 5 stars

Actually

Actually, working with an amazing account manager like Theresa​​​​ Gifford would make this company the best to work with

Helpful?
jcee
jcee
1 reviews
9 months ago
1 out of 5 stars

Run run RUN

Run run RUN Lots of hidden fees. Don’t be fooled by the percentage! They have a minimum factor fee. The money goes to a portal. You have to pay even more to get it out of their portal. The contract automatically renews and you have to pay them to get out of it, even after your contract period is over!!!! Don’t sign their contract without a LAWYER reading it first!

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9 months ago
5 out of 5 stars

Great Customer Service

I have been with eCapital for approximately 3 years and the experience has been fairly good. If I have any problems or issues with funding Angel Nayak is quick to resolve them. She makes staying with eCapital easy. Thank you Angel

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Muntaser
Muntaser
1 reviews
9 months ago
5 out of 5 stars

I have been with eCapital over 3 years…

I have been with eCapital over 3 years now, and mostly the experience has been good. HALTHY ATMOSPHERE, AND QUICK RESPONSE AND SOLVING ANY ISSUES THAT YOU MAY HAVE

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Michelle Gray
Michelle Gray
1 reviews
9 months ago
5 out of 5 stars

eCapital has been a critical business…

eCapital has been a critical business partner for my company for over 10 years. Working with Lee Ann Tucker was wonderful. She was always responsive, warm hearted, and quick to resolve any issues. Selecting the eCapital Team was a great business decision for me.

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Daryl Randle
Daryl Randle
1 reviews
9 months ago
5 out of 5 stars

Great!!

Great company to work with. Helga was very helpful walk me through step by step

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9 months ago
5 out of 5 stars

Excellent Service!

I had the pleasure of working with Angel at Ecapital, and I couldn’t be more impressed with the experience! From start to finish, Angel was incredibly professional, responsive, and truly attentive to my needs. They took the time to explain every step of the factoring process and ensured I was comfortable with each decision. The level of customer service was outstanding, and I felt supported every step of the way. I highly recommend Angel and Ecapital for anyone seeking reliable, efficient factoring services!

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