EatStreet

3.559 out of 5 stars
3.6
Great1,000 reviews

TrustScore

3.6
3.559 out of 5 stars
Great
5 out of 5 stars
547
4 out of 5 stars
79
3 out of 5 stars
46
2 out of 5 stars
42
1 out of 5 stars
286
1,000 reviews in total

Review summary

EatStreet has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Failed to resolve the issue of slimy gross food

I ordered last Friday through EatStreet. I received gross slimy salad with the meal I ordered. I supplied images and the...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Yet again Eatstreet messed up and lost another customer

Yet again, Eatstreet messed up my order and refused to deliver the correct food. Is it really that hard to deliver a bur...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

DO NOT ORDER...TERRIBLE CUSTOMER SERVICE

Order supposed to be at my house in 20-30 min. Driver arrived 20 min after food had been ready. Customer service is terr...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

NEVER AGAIN. STAY AWAY.

HORRIFIC. DO NOT USE THIS COMPANY. Food delivered incorrectly, communication in a foreign language, no response when I m...Read more

0
0
🔥 High engagement

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Chas Soar
Chas Soar
1 reviews
about 5 years ago
1 out of 5 stars

Ordered chicken strips from a…

Ordered chicken strips from a restaurant and my order was messed up, my driver couldn't find my apartment, and now I'm out $20 and have no supper so I have to make my own food and half of my food budge for this week is gone. Always specify your orders twice to make sure you don't end up like me

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Ryan Garrow
Ryan Garrow
1 reviews
about 5 years ago
1 out of 5 stars

Hot garbage

Hot garbage. Paid for a dinner, expected delivery like a normal human during Covid. Nothing for over an hour. Called the restaurant and they said they have no relationship with eat street and no order in the system. Too bad for the restaurant and eat street as well not be using either in the future. Order #23144514

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Teresa
Teresa
1 reviews
about 5 years ago
5 out of 5 stars

Easy

Easy, local, fast

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Jenny Morse
Jenny Morse
1 reviews
about 5 years ago
1 out of 5 stars

Everything that could go wrong did!!

We ordered dinner from KFC through EatStreet at 7:45 PM. An hour later, we had mostly inedible food. My husband's Nashville Hot sauce leaked heavily into the rest of the bag, soaking his biscuit and making it inedible. My meal was almost hit, too, with the box being drenched in sauce and it was entirely wrong. I wanted the 3 chicken tender meal with ranch, cole slaw, a cookie, a biscuit, and Mountain Dew. What I got was 2 thighs and a drumstick with mashed potatoes and I don't even like the original recipe. My husband also got mashed potatoes instead of his requested fries. The only thing that was 100% correct was the side of large potatoes and small corn, but even that was leaking because it was overstuffed. The best part is that we got no receipt from the driver, probably because he or she knew they really messed up...

Helpful?
about 5 years ago
1 out of 5 stars

Food never arrived

Food never arrived, even after contacting customer support. Finally cancelled order after waiting almost 2 hours.

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Shannon
Shannon
1 reviews
about 5 years ago
5 out of 5 stars

You guys have always done well by me…

You guys have always done well by me and mine. When there's a mistake, you do whatever it takes to fix the problem as quickly as possible. Thank you.

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about 5 years ago
1 out of 5 stars

22852478 placed on 9/5/20

22852478 placed on 9/5/20. Received text stating order delivered but order was not delivered. Spent over an hour convincing your customer service team I didn’t get order before finally being issued a refund. I’m a frequent customer I should have been treated better.

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about 5 years ago
5 out of 5 stars

The food arrived warm and the driver…all good!

The food arrived warm and the driver was very quick and knocked on the door so I would know that the food was here

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Michael
Michael
1 reviews
about 5 years ago
5 out of 5 stars

Very happy with my experience

Very happy with my experience! Flowers Cafe Rocks.

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Robert
Robert
1 reviews
about 5 years ago
5 out of 5 stars

Try Latin Cravings for a taste adventure

Latin Cravings is where you can go when you are looking for something more enticing than the usual takeout menu. Everything is prepared with the authentic touch of a South American chef. Go on a taste adventure this week!

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Rebecca
Rebecca
1 reviews
about 5 years ago
5 out of 5 stars

Never any issues

Never any issues

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about 5 years ago
1 out of 5 stars

Scammers. order not sent, restaraunt not paid...

I ordered my food from Eatstreet for pickup. At the scheduled pickup time I had to go to the restaurant to pick up the food. I then had to place my own order for the food that Eatstreet guaranteed would be ready at the time I ordered my food. The restaurant made the food based on the confirmation and my own good standing. I confirmed with Eatstreet that the restaurant would be paid multiple times. 5 days later the restaurant is still not paid. Eatstreet decided that instead of paying the restaurant they would refund me the money, but it will take 2-3 business days. (so they may also be scamming again and I may never see the money) So for my own good name I now need to go pay the restaurant. In general, buy directly (ie call the business and order instead of eatstreet). there was a ~10-25% charge above what the store charges which is understandable if they are doing any action (ie actually ordering my food, paying for the food out of the money I paid.) Instead of refunding me, they needed to pay the business partner. When they decided to refund me shows that they are had been lied to me and are dishonest, don't care about there business partners or customers.

Helpful?
about 5 years ago
5 out of 5 stars

This remains to be one of the best…Best food in town!

This remains to be one of the best restaurants in this area. I was able to order my food and received it in record time! They kept the customers safe by using masks, gloves, and social distancing. The employees were very friendly and professional as usual. The food was hot and delicious! Keep up the great work!

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Brad
Brad
1 reviews
about 5 years ago
5 out of 5 stars

It works well.

It works well.

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Buz
Buz
1 reviews
about 5 years ago
5 out of 5 stars

Job well done by all!

All was done exceptional. I will most definitely order again.

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Barbette
Barbette
1 reviews
about 5 years ago
5 out of 5 stars

It is so easy to order online.

It is so easy to order online. The check-out process is quick. The system remembers my previous orders and diet preferences so I don't have to type it in every time. They are quick to address and resolve any problem. I wish all of my favorite restaurants used EatStreet! I love the discounts that I receive for being a frequent customer!

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Christine
Christine
1 reviews
about 5 years ago
5 out of 5 stars

Awesome

Awesome! Fast, cheap and kind to restaurants

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JF
JF
1 reviews
about 5 years ago
5 out of 5 stars

Excellent Indian food

Excellent Indian food, thanks!

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Terry
Terry
1 reviews
about 5 years ago
5 out of 5 stars

Great communication

Great communication. I am kept informed on every step and food is on time every time.

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Meme
Meme
1 reviews
about 5 years ago
1 out of 5 stars

I entered my work cc to use for an…

I entered my work cc to use for an employee meeting order and when I checked my personal account the next day it was charged instead. It was a large order so I'm not happy at all........................

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