I see both sides of this application. I use it to order food and where I work I use it to recieve orders.
The ease of set up is fantastic. The tablet they sent work is the only one that consistently works efficiently and allows the store to decide their cook times. We use five delivery services. This one is the best!
I like to use it on my personal phone as well to order food for the deals, accurate times, the polite drivers and ease of finding what i like in my area.
Customer service, for the work- I get an actual person when I call, if we make a mistake they help fix it, no questions asked and their drivers will return to pick up items unlike all the others.
Customer service for personal- longer wait for online chat but they do help in all situations.
I can't recommend EatStreet enough!