EatStreet

3.559 out of 5 stars
3.6
Great1,000 reviews

TrustScore

3.6
3.559 out of 5 stars
Great
5 out of 5 stars
547
4 out of 5 stars
79
3 out of 5 stars
46
2 out of 5 stars
42
1 out of 5 stars
286
1,000 reviews in total

Review summary

EatStreet has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Failed to resolve the issue of slimy gross food

I ordered last Friday through EatStreet. I received gross slimy salad with the meal I ordered. I supplied images and the...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Yet again Eatstreet messed up and lost another customer

Yet again, Eatstreet messed up my order and refused to deliver the correct food. Is it really that hard to deliver a bur...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

DO NOT ORDER...TERRIBLE CUSTOMER SERVICE

Order supposed to be at my house in 20-30 min. Driver arrived 20 min after food had been ready. Customer service is terr...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

NEVER AGAIN. STAY AWAY.

HORRIFIC. DO NOT USE THIS COMPANY. Food delivered incorrectly, communication in a foreign language, no response when I m...Read more

0
0
🔥 High engagement

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Filter by rating:
Cheryl
Cheryl
1 reviews
almost 5 years ago
5 out of 5 stars

Great deliveries and always adhere to my requests.

Deliveries have always been awesome.

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Vassili
Vassili
1 reviews
almost 5 years ago
1 out of 5 stars

It went well for 8 orders

It went well for 8 orders. The ninth was a real treat: the restaurant has prepared the order within 5 minutes, but it wasn’t until 50 (!) minutes after I placed the order when I have started to inquire of where my food was. Ok, there’s no Eatstreet phone you can call. There’s only a chat you can initiate with someone (who knows where) that asks you about the email associated with the account (like they’re not collecting data from my device in the first place), then order number (sorry, I know I must memorize it every time I deal with your company), then they lie about the “order is being prepared”! While I have called the restaurant myself and the owner (that I know personally) assured me that the order has been sitting there for over 50 minutes and Eatstreet had no driver available! I had to drive to the place myself to pick it up. And the owner had gracefully discarded the stale order and redid it for me. Eatstreet? Decide for yourself...

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Rebecca
Rebecca
1 reviews
almost 5 years ago
5 out of 5 stars

Food was hot and excellent

Food was hot and excellent! Contact free delivery, totally safe!

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almost 5 years ago
5 out of 5 stars

I love EatStreet

I love EatStreet! I love the service and simplicity of using the app. The driver's pay attention to detail and make sure all the contents to my order are correct! I definitely recommend using this app over Uber Eats and Doordash, my experience with them was horrible!!!! If you want your food piping hot with everything included choose EatStreet!

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almost 5 years ago
5 out of 5 stars

it's a great site

it's a great site. Really easy to use, Also, with every 7 orders, you get $3 off your next order. Customer service is excellent too.

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James
James
1 reviews
almost 5 years ago
5 out of 5 stars

Went above and beyond the instructions…

Went above and beyond the instructions of putting the food in the entryway

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Jo Helms
Jo Helms
1 reviews
almost 5 years ago
5 out of 5 stars

Everything was excellent

Everything was excellent. Driver was very courteous.

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Anna Cherry
Anna Cherry
1 reviews
almost 5 years ago
5 out of 5 stars

I quite enjoy EatStreet

I quite enjoy EatStreet! I left a review on the app a bit ago. Here's what I like: the variety of options, the quick delivery, and over all seems more user friendly. It instills more confidence to order through EatStreet.

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LaShon Smith
LaShon Smith
1 reviews
almost 5 years ago
5 out of 5 stars

Great service!

Great service!

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Mary
Mary
1 reviews
almost 5 years ago
4 out of 5 stars

Great

I have been very pleased with every delivery. Thank you for honoring teachers and making our lives a little easier:)

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Rachael L.
Rachael L.
1 reviews
almost 5 years ago
5 out of 5 stars

Good service!

We've ordered several times. Food was always delivered as instructed in the time frames estimated.

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Char
Char
1 reviews
almost 5 years ago
5 out of 5 stars

Satisfied !

I had no problems putting my order in. Everything went through to the restaurant as requested, my order was ready when I got there, No complaints!

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Chris
Chris
1 reviews
almost 5 years ago
4 out of 5 stars

Very convenient but missed the 5-star…

Very convenient but missed the 5-star mark due to not always providing the address of the restaurant being ordered from. I got burned this way on my last order. Submitted order to the wrong location. Other than that, no complaints thus far.

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Michelle
Michelle
1 reviews
almost 5 years ago
5 out of 5 stars

Everything done was wonderful!

Everything done was wonderful. I have a broken leg and not able to get out. Iy is reassuring to know I can order out with hassle and easy delivering. Thanks so much.

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Bridget
Bridget
1 reviews
almost 5 years ago
5 out of 5 stars

always on time.

always on time.. I sometimes have delivery people that can't find my house... I

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Bruce
Bruce
1 reviews
almost 5 years ago
5 out of 5 stars

Great price

Great price, fast! A+++++++++++++++++++++++

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Jana
Jana
1 reviews
almost 5 years ago
3 out of 5 stars

Great that we can have this service

Great that we can have this service. But the drivers need to take more care to ensure everyone receives their food. Also if there’s an error the refund should be immediately available. Thank you

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Susan Ramsey
Susan Ramsey
1 reviews
almost 5 years ago
5 out of 5 stars

Excellent service

Excellent service! They delivered a birthday dinner from my dad's favorite restaurant for his 95th birthday when we were unable to visit him due to COVID restrictions. His cottage in a retirement community is a little hard to find but they persevered and got his meal to him still hot. The delivery person was very considerate.

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almost 5 years ago
5 out of 5 stars

Good service.

Good, informed, fast service.

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Ashley
Ashley
1 reviews
almost 5 years ago
4 out of 5 stars

Good service just take a long time to…

Good service just take a long time to deliver food

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