EatStreet

3.559 out of 5 stars
3.6
Great1,000 reviews

TrustScore

3.6
3.559 out of 5 stars
Great
5 out of 5 stars
547
4 out of 5 stars
79
3 out of 5 stars
46
2 out of 5 stars
42
1 out of 5 stars
286
1,000 reviews in total

Review summary

EatStreet has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Failed to resolve the issue of slimy gross food

I ordered last Friday through EatStreet. I received gross slimy salad with the meal I ordered. I supplied images and the...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Yet again Eatstreet messed up and lost another customer

Yet again, Eatstreet messed up my order and refused to deliver the correct food. Is it really that hard to deliver a bur...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

DO NOT ORDER...TERRIBLE CUSTOMER SERVICE

Order supposed to be at my house in 20-30 min. Driver arrived 20 min after food had been ready. Customer service is terr...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

NEVER AGAIN. STAY AWAY.

HORRIFIC. DO NOT USE THIS COMPANY. Food delivered incorrectly, communication in a foreign language, no response when I m...Read more

0
0
🔥 High engagement

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Filter by rating:
Art
Art
1 reviews
almost 5 years ago
5 out of 5 stars

easy to use

easy to use service

Helpful?
Natalie
Natalie
1 reviews
almost 5 years ago
5 out of 5 stars

My food arrived on time and as ordered.

My food arrived on time and as ordered.

Helpful?
MA
MA
1 reviews
almost 5 years ago
1 out of 5 stars

Horrible food eta kept changing

ETA started as 30 to 40 as soon as the driver got it it kept changing every 10 minutes to 10 minutes longer. It arrived late and was cold. When I asked customer service why the time kept changing they just asked me to be patient. I didnt even waste time asking for a refund for the food a threw out because last time I did I got refunded $2 for my $10 meal. Im not sure i will be using eatstreat any longer. I might switching to one of the many other services offered in eau claire.

Helpful?
almost 5 years ago
1 out of 5 stars

y’all sent me an email asking for a…

y’all sent me an email asking for a review when and didn’t even tell me where from? this is spam.

Helpful?
Esome
Esome
1 reviews
almost 5 years ago
4 out of 5 stars

Eat street app is easy to use

Eatvstreet app is easy to use, etc. much prefer it to grub hub and Uber eats. Plus if you’re in Wisconsin, it was started here so keep it local! One that topic, I don’t like that it’s so costly for small independent restaurants struggling in the pandemic to be on EatStreet. We, your customers want to do the right thing to support local businesss. We also don’t want to call anyone. Please work on making this better for restaurants and our consciences.

Helpful?
Kimberly
Kimberly
1 reviews
almost 5 years ago
5 out of 5 stars

Always have great service when I order…

Always have great service when I order with EatStreet.

Helpful?
Mao Lis
Mao Lis
1 reviews
almost 5 years ago
3 out of 5 stars

I will probably stop using this app

I will probably stop using this app. There has been a few times where places have left out parts of my order. When I order, it is usually over $20. If it's one or two times its forgivable. But for the fact that it has happen acouple of times, I dont think I will use this service anymore.

Helpful?
Foodie
Foodie
1 reviews
almost 5 years ago
1 out of 5 stars

Dishonest

Dishonest. They promise rewards for referring friends but give you nothing. Stay away.

Helpful?
Courtney
Courtney
1 reviews
almost 5 years ago
2 out of 5 stars

Food left in wrong location

Food left in wrong location, even though I specified where in the building to leave it on order.

Helpful?
Kari
Kari
1 reviews
almost 5 years ago
5 out of 5 stars

Great hearty Meal

Always providing good meals and services

Helpful?
Joyce
Joyce
1 reviews
almost 5 years ago
4 out of 5 stars

Great service

Great service

Helpful?
Pamela
Pamela
1 reviews
almost 5 years ago
5 out of 5 stars

Loved everything!

Loved everything!

Helpful?
Victoria
Victoria
1 reviews
almost 5 years ago
1 out of 5 stars

My order did not go through so I had to…

My order did not go through so I had to try to get hold of the restaurant to confirm. I will be ordering directly from the restaurant from now on. They had so many orders cancel when EatStreet had this technical issue that they lost a lot of business on top of the 28% of sales they have to give EatStreet.

Helpful?
Julie
Julie
1 reviews
almost 5 years ago
4 out of 5 stars

Great service

Been using Eatstreet for several months, almost always excellent service. My only complaint would be that a few times a driver has left the food at the door and not knocked or rang the doorbell or I haven't gotten a text that let's me know the food has arrived until 15 minutes later. Overall though I had great service.

Helpful?
Bob
Bob
1 reviews
almost 5 years ago
5 out of 5 stars

Timely delivery

Timely delivery, excellent quality produce, clean and easily prepared.

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Rockaway
Rockaway
1 reviews
almost 5 years ago
5 out of 5 stars

Like Being a VIP

So quick and easy to use. I was able to pick up my breakfast as soon as I got off the train. There was a man on line outside the store, who tried to tell me I had to get on line to order, so using the app made me feel like a VIP!

Helpful?
AM
AM
1 reviews
almost 5 years ago
2 out of 5 stars

Food was ice cold when it arrived

Food was ice cold when it arrived - I seriously had to put it in the oven to get it warm enough to eat - very disappointing... Delivery was relatively quick though.

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Anonymous
Anonymous
1 reviews
almost 5 years ago
5 out of 5 stars

Great Customer Service!

I can't blame EatStreet for a restaurant delivery gone wrong, never receiving my order, however, I would like to thank the customer service team for expediently fixing the situation by refunding me. Excellent job!

Helpful?
ThedySue
ThedySue
1 reviews
almost 5 years ago
5 out of 5 stars

So thankful for EatStreet

So thankful for EatStreet! Great selection of restaurants and great efficient people delivering. Every time has been a great experience.

Helpful?
Sherry
Sherry
1 reviews
almost 5 years ago
5 out of 5 stars

Italian Resturant Manitowoc

Y'all did great. My order arrived in the allotted time specified.

Helpful?

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