EatStreet

3.559 out of 5 stars
3.6
Great1,000 reviews

TrustScore

3.6
3.559 out of 5 stars
Great
5 out of 5 stars
547
4 out of 5 stars
79
3 out of 5 stars
46
2 out of 5 stars
42
1 out of 5 stars
286
1,000 reviews in total

Review summary

EatStreet has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Failed to resolve the issue of slimy gross food

I ordered last Friday through EatStreet. I received gross slimy salad with the meal I ordered. I supplied images and the...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Yet again Eatstreet messed up and lost another customer

Yet again, Eatstreet messed up my order and refused to deliver the correct food. Is it really that hard to deliver a bur...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

DO NOT ORDER...TERRIBLE CUSTOMER SERVICE

Order supposed to be at my house in 20-30 min. Driver arrived 20 min after food had been ready. Customer service is terr...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

NEVER AGAIN. STAY AWAY.

HORRIFIC. DO NOT USE THIS COMPANY. Food delivered incorrectly, communication in a foreign language, no response when I m...Read more

0
0
🔥 High engagement

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Alex
Alex
1 reviews
almost 5 years ago
2 out of 5 stars

Needs improvement with missing items from order

I've used Eat Street a lot and appreciate that range of restaurants and opportunity to support local business. That said, I've had several experiences with Eat Street where small and large parts of my order were not delivered. While I appreciate that refunds for this are swift when requested, a main flaw with eat street is there is no accountability for the restaurant or delivery person to actually fulfill an order or correct an error of something not delivered. If EatStreet is getting a cut from these orders, this is an area in which you have responsibility to navigate and remedy for the users. At this point it has happened so frequently that I've made active intention to try not to use EatStreet and instead order only from restaurants with in-house delivery because there is more accountability and better customer service to send out the missing food rather than just a credit.

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Jeffrey
Jeffrey
1 reviews
almost 5 years ago
5 out of 5 stars

Great service

Great service, will use again !!

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Gina
Gina
1 reviews
almost 5 years ago
5 out of 5 stars

Very timely with the order.

Very timely with the order.

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Stefani
Stefani
1 reviews
almost 5 years ago
5 out of 5 stars

Food was delivered hot and fast

Food was delivered hot and fast

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Mai- Yanna
Mai- Yanna
1 reviews
almost 5 years ago
5 out of 5 stars

The food was awesome delivery time was…

The food was awesome delivery time was accurate

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almost 5 years ago
2 out of 5 stars

The food was great no issue there

The food was great no issue there. Not sure if the app was going through technical issues but never got updates that restaurant was preparing food or out for delivery. I try to always meet delivery rep outside so I found this as an inconvenience for both parties

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Jeanette
Jeanette
1 reviews
almost 5 years ago
4 out of 5 stars

Love Eat Street

Love Eat Street however the additional charges really add up. However they do provide discounts or free delivery at times which is great. Great service and great app.

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Annie
Annie
1 reviews
almost 5 years ago
5 out of 5 stars

Fast service both times

Fast service both times, on time and everything was warm and in tact. Will definitely use them again

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Steve
Steve
1 reviews
almost 5 years ago
5 out of 5 stars

My go-to food delivery site

My go-to food delivery site. Lots of good options and fair prices. Easy to navigate.

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Ashok
Ashok
1 reviews
almost 5 years ago
5 out of 5 stars

Sandwich was ready on time

Sandwich was ready on time. Excellent service!

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Kimberly S
Kimberly S
1 reviews
almost 5 years ago
4 out of 5 stars

Eat Street is good. Get a checking account from your universities credit union!

Eat Street is good. I especially enjoy the delivery deal with my UW Credit Union account! The app is easy to use. You can earn coupons from some restaurants which is always appriciated. I do wish there were a map feature so i could see what is closest to me... i feel bad ordering from places too far away. My lack of a fifth star is due to the lack of tracking and updates. Not sure if its a problem with the app or the drivers not givibg the info to eatstreet, but they almost always arrive with no notice that the food is even on its way. Sometimes i think i was forgotten about or there is a problem, and then my doorbell or phone rings.

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Suzanne
Suzanne
1 reviews
almost 5 years ago
3 out of 5 stars

Delivery Times are sometimes way off

I get frustrated with the delivery times on EatStreet. The other delivery services seem to do better with that. One example -I ordered lunch last week for me and coworkers at 11AM and was told it was 16-26 minutes until delivery (The restaurant is across the street but we are discouraged to leave the building). Being at work, we planned our lunches around this time. It didn't show up until just past 12PM. I called the restaurant to maybe come pick it up instead, and they said the delivery driver had just gotten there and was very late. Then the delivery driver who came blamed it on the restaurant. I'm not sure what happened, but we need more accuracy on the delivery times.

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Robert
Robert
1 reviews
almost 5 years ago
5 out of 5 stars

Good Service

This convenience is worth the modest fees, especially in cold weather

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Amanda
Amanda
1 reviews
almost 5 years ago
5 out of 5 stars

See the review

They offered good customer service when a delivery didn't go quite as plan - and very quickly, too

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DAWN KAMP
DAWN KAMP
1 reviews
almost 5 years ago
5 out of 5 stars

Good ordering

I have ordered food from a local restaurant through this app. Very easy to do. They make it very stress free. Get points for using. I like eatstreet really well.

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Deanna
Deanna
1 reviews
almost 5 years ago
5 out of 5 stars

I ordered from panda garden and the…

I ordered from panda garden and the timing was perfect and the food was still hot! Will use again!

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BigDaddy
BigDaddy
1 reviews
almost 5 years ago
5 out of 5 stars

Truck Driver Approved

LOVE using eatstreet, as a truckdriver we cant get around to the different establishments with our big rigs and its so great that we can have it delivered right to my semi no matter if im at a truckstop or customer.

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David
David
1 reviews
almost 5 years ago
5 out of 5 stars

EatStreet offers an excellent service…

EatStreet offers an excellent service with a fast response to orders and a clean tracker to monitor the delivery. It is my app of choice when ordering food.

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Stella
Stella
1 reviews
almost 5 years ago
5 out of 5 stars

Good eating

Each time I order food it gets to me as shown on the app. I am able to track my foods prep time and arrival.

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Cole
Cole
1 reviews
almost 5 years ago
5 out of 5 stars

AWESOME All Around #FastHotFood

AWESOME All Around #FastHotFood

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