EatStreet

3.559 out of 5 stars
3.6
Great1,000 reviews

TrustScore

3.6
3.559 out of 5 stars
Great
5 out of 5 stars
547
4 out of 5 stars
79
3 out of 5 stars
46
2 out of 5 stars
42
1 out of 5 stars
286
1,000 reviews in total

Review summary

EatStreet has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Failed to resolve the issue of slimy gross food

I ordered last Friday through EatStreet. I received gross slimy salad with the meal I ordered. I supplied images and the...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Yet again Eatstreet messed up and lost another customer

Yet again, Eatstreet messed up my order and refused to deliver the correct food. Is it really that hard to deliver a bur...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

DO NOT ORDER...TERRIBLE CUSTOMER SERVICE

Order supposed to be at my house in 20-30 min. Driver arrived 20 min after food had been ready. Customer service is terr...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

NEVER AGAIN. STAY AWAY.

HORRIFIC. DO NOT USE THIS COMPANY. Food delivered incorrectly, communication in a foreign language, no response when I m...Read more

0
0
🔥 High engagement

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Filter by rating:
almost 5 years ago
1 out of 5 stars

Placed an order over an hour ago

Placed an order over an hour ago, foods been sitting for roughly 45 minutes now, I just ended up going to pick it up. Long cancellation process, so not even worth it. First and final time I will use them.

Helpful?
Andrew Powell
Andrew Powell
1 reviews
almost 5 years ago
1 out of 5 stars

Just placed an order that already…

Just placed an order that already charged me to find it cancelled 15 min later, got in touch on the app with a Pamela, explained what happened and she told me they already refunded me but it would take 2-5 days to show up. So basically their system failed and cancelled my order and then denied me access to almost 50 dollars for 2-5 days, that might not be much to some but it is too me and the only thing pamella had to say was sorry for the inconvenience. I automatically deleted and ordered door dash. Don’t waste your time.

Helpful?
Diane Lapp
Diane Lapp
1 reviews
almost 5 years ago
1 out of 5 stars

Food not delivered…

No support when app said food delivered but no food was delivered. Restaurant helped me, EatStreet no response.

Helpful?
Patrick Frase
Patrick Frase
1 reviews
almost 5 years ago
5 out of 5 stars

Excellent selection and service!

Excellent selection and service!

Helpful?
Jo
Jo
1 reviews
almost 5 years ago
5 out of 5 stars

Steven in Kenosha

Steven in Kenosha was wonderful. He let me know when he was at the restaurant awaiting my order and when he arrived at the hotel to drop it off.

Helpful?
James Boyce
James Boyce
1 reviews
almost 5 years ago
1 out of 5 stars

this is a joke there is no…

this is a joke there is no communication between the restaurant and these ppl till after they take your money and then have fun getting it bake they just send you from one person to the next if you can even get a hold of anyone

Helpful?
Bobby Boykin
Bobby Boykin
1 reviews
almost 5 years ago
1 out of 5 stars

if i coud give it 0 stars i would

if i coud give it 0 stars i would. they keep on deactivating my account and when i email them they just say its an error but twice in one week. i sadly will no longer order from them.

Helpful?
Amanda Pompa
Amanda Pompa
1 reviews
almost 5 years ago
1 out of 5 stars

Doesn’t even deserve one star

Doesn’t even deserve one star ! Placed my order waited over an hour finally reported it wasn’t received because I received verification it was in the way. Then I get an email saying the store I ordered from wasn’t accepting online orders yet they did accept it and stated it was on the way! I received this notice after my account was charged and over an hour from when I placed this order at a restaurant that is 1.4 miles from my home. Absolutely horrible service

Helpful?
M. Hinton
M. Hinton
1 reviews
almost 5 years ago
5 out of 5 stars

I've come to expect five-star service…

I've come to expect five-star service from EatStreet, and that's what I got.

Helpful?
Travis Clark
Travis Clark
1 reviews
almost 5 years ago
1 out of 5 stars

I wish I could give zero stars

I wish I could give zero stars. Cancelled order, no updates. Go elsewhere.

Helpful?
Wade Wiita
Wade Wiita
1 reviews
almost 5 years ago
2 out of 5 stars

A few drivers never ring the apartment

A few drivers never tell you they arrived, they just set the food down outside and leave. Its cold outside so it probably sits there for a while. If I wasn't watching when they arrived I may have not had the food and it would have just sat outside getting frozen. Some drivers actually ring the apartment

Helpful?
Todd Peterson
Todd Peterson
1 reviews
almost 5 years ago
5 out of 5 stars

They refunded me money on XMAS EVE…

They refunded me money on XMAS EVE because the restaurant was packed and didn't get my order. I wasn't expecting a refund on Xmas Eve at 8pm! Great business.

Helpful?
Stacey
Stacey
1 reviews
almost 5 years ago
5 out of 5 stars

Cares about community

They hosted a virtual Santa visit event in 2020 when we couldn't safely go visit Santa. It was amazing! Free milk & cookies and we got to talk and sing a song with Santa. My children loved it! What a caring thing to do for the community! You rock Eat Street!

Helpful?
almost 5 years ago
1 out of 5 stars

Not happy with my last Two orders

Not happy with my last Two orders The drivers don’t care all the food was everywhere like puke 🤢 and I got the pictures to prove it.

Helpful?
Carley
Carley
1 reviews
almost 5 years ago
5 out of 5 stars

Great service

Great service, fast and efficient.

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Brooke
Brooke
1 reviews
almost 5 years ago
5 out of 5 stars

Great service

Great service, great food. Thanks!

Helpful?
Suzi
Suzi
1 reviews
almost 5 years ago
3 out of 5 stars

It takes a long time to reach someone…

It takes a long time to reach someone and only by email... I should be able to talk to someone when I am missing half my order.

Helpful?
Amy
Amy
1 reviews
almost 5 years ago
5 out of 5 stars

Friendly service

Friendly service, hot food.

Helpful?
Kari White
Kari White
1 reviews
almost 5 years ago
5 out of 5 stars

We ordered KFC via EatStreet

We ordered KFC via EatStreet. Service was fast, food arrived hot, and I was pleased to see our driver, Greg, wearing a mask. Love the contactless porch delivery.

Helpful?
AJ
AJ
1 reviews
almost 5 years ago
5 out of 5 stars

Convenient when I need it

Convenient when I need it. Have never had a late order or a negative experience.

Helpful?

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