The product selection is great but navigating their website can be frustrating. The search function doesn't always work properly and filtering options are limited. When you do find what you want thoug... See more
Love the competitive pricing on name brand athletic wear. However, they seem to run out of popular sizes pretty quickly, especially for limited edition releases.
Eastbay has been my go-to for athletic shoes and gear for years. Their selection is massive and they always have the latest releases. Shipping is usually pretty fast too. Only complaint is that their... See more
Tried to return shoes that didn't fit properly and the process was more complicated than it should have been. Had to pay for return shipping and it took almost two weeks to get my refund processed. Ex... See more
The product selection is great but navigating their website can be frustrating. The search function doesn't always work properly and filtering options are limited. When you do find what you want though, the checkout process is smooth and delivery is reliable.
Love the competitive pricing on name brand athletic wear. However, they seem to run out of popular sizes pretty quickly, especially for limited edition releases.
Eastbay has been my go-to for athletic shoes and gear for years. Their selection is massive and they always have the latest releases. Shipping is usually pretty fast too. Only complaint is that their website can be a bit slow to load sometimes, but overall a solid experience.
Tried to return shoes that didn't fit properly and the process was more complicated than it should have been. Had to pay for return shipping and it took almost two weeks to get my refund processed. Expected better from such a large retailer.
Been ordering from their catalogs since the 90s and they've maintained good quality and service throughout the years. The transition to online ordering has been seamless and they still offer the same reliable products I've come to expect.
Their end-of-season clearance sales are fantastic for stocking up on athletic gear. Managed to get several pairs of running shoes at 40% off. Regular prices can be a bit high, but if you time your purchases right, you can get excellent value.
As someone who wears size 15 shoes, I appreciate that Eastbay actually stocks extended sizes. Most local stores don't carry anything above size 13, so being able to find quality athletic shoes in my size online is a huge plus. Prices are fair considering the limited availability elsewhere.
Had an issue with a defective pair of cleats and their customer service team was incredibly helpful. They processed my return quickly and sent a replacement without any hassle. This is why I keep coming back to Eastbay.
We outfit our entire high school basketball team through Eastbay every year. Their bulk ordering process is straightforward and they offer good discounts for team purchases. The customization options for jerseys and warm-ups are also top-notch.
Sometimes they have exactly what I need in stock, other times popular items are backordered for weeks. The inconsistent inventory management can be annoying when you need gear for a specific event or season.
Ordered basketball shoes and they arrived two days earlier than expected. Product quality was exactly as described and the packaging was secure. Will definitely order again.
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Eastbay is a retailer specializing in athletic footwear, apparel, and sports equipment. The company primarily serves athletes and sports enthusiasts through catalog and online sales channels. Eastbay offers products from various major athletic brands and focuses on performance gear for multiple sports and fitness activities.
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Reviewers generally appreciate Eastbay for its extensive selection of athletic gear and competitive pricing, particularly during sales events where significant discounts can be found. Many customers highlight the quality of products, noting that the catalog has maintained good standards over the years and that shipping is often fast and reliable. The availability of hard-to-find sizes, especially for those needing larger footwear, is also a notable positive. However, some consumers express frustration with the return policy, citing complications such as having to pay for return shipping and delays in receiving refunds. Additionally, inventory management appears to be inconsistent, with popular items sometimes backordered. While the website offers a good product selection, users mention that navigation can be challenging.