The BBQ multi buy offers are great…
The BBQ multi buy offers are great value and the various steak burgers are absolutely delicious. Fantastic steaks as well.

9 months ago
Bought chuck steak from DR and found steak very gristly. Had to give to dog.
9 months ago
Have used Donald Russell for years and have had no problems at all with delivery when they were using DHL as their couriers. When you order, you choose the day of delivery and this was always adhered... See more
The BBQ multi buy offers are great value and the various steak burgers are absolutely delicious. Fantastic steaks as well.
Good quality meat and fish. Always delivered on time. Each pack is clearly marked with its origin.
Having failed to send my order on line I telephoned my order through, the lady who took my order could not have been more helpful and when it arrived it was as usual superb quality meat. I would not hesitate to recommend Donald Russell - you will never be disappointed.
I have always found Donald Russell products to be of excellent quality, tasty and well presented. Delivery has always been reliably on time.
Good service. Quality food. Quick and well packaged delivery. Tasty and delicious food.
Had a split order of seafood and a burger box with some steaks and haven't had any disappointment with quality or delivery but I do tend to go for special offers to keep the price down
Huge range of very tasty offerings, all of a really high quality. Delivery is quick, although the previous polystyrene boxes now seem to have been dropped in favour of less efficient cardboard which I'm less confident will keep the contents frozen.
DR are my go to company for steaks (quality is the best) and chips (shame they’ve stopped doing potato rosti’s). This time round I added cod loins and salmon fillets and even the husbsnd asked where I got them because as a fish lover, he said they were excellent. I had to agree, especially the cod, much thicker and meatier than supermarkets.
outstanding products at a great price
We have been buying from DR for some time now, usually only sirloin steaks, including the offers for mixed steaks. Up to now the sirloins have been excellent but have been very disappointing in the last two orders. ( June and July, sorry can't remember dates) My cooking method hasn't changed, we like our steaks cooked medium rare, and the steaks are always the same size and weight, but the last two orders have been very tough. The last order was a 'mixed bag' , the sirloins tough and one rump virtually inedible. I will keep ordering as the service is great and the offers are excellent value. Like a lot of the reviews I have read we usually only order on the special offers to keep the price down and , up to now, have always been delighted with the quality of the steaks. With regards Jane Balmford
A very wide selection of meat. The sausages are always amazing, and the summer discount price was too. It's not the cheapest, but it is the best in my opinion. The lamb kofta and peri peri chicken on sticks were great value for a bbq.
Excellent choice of cuts and produce. Very reasonable prices and the quality is very high.always packed well and delivered on time. The weekly offers are fantastic.
This is some of the tastiest meat I have bought. It’s comparatively expensive but Donald Russels are doing some great deals that are currently making their meat more affordable. It took two days for the order to be delivered to the Isle of Wight from the time of posting. I was worried that the meat would defrost in the heatwave. I needn’t have worried. It was well packed and insulated and a little of the dry ice was still remaining. The meat arrived well and truly frozen.
Wery professional and helpful good experience very good quality meat if problems they'll solve it quickly 👍 lis
Absolutely beautiful meat products, and fish pie is superb
Great meat, fish and pies
For a number of years now Donald Russell has been my go to supplier for top quality cuts of meat . During this time their catalogue has grown considerably . Without fear I regularly recommend them to friends and family . Additionally that regularly send e’mails with good quality special offers . Their shipping is to be commended , goods blast frozen and delivered by courier at agreed timing . In summary good quality products at great value , supported by exceptional customer service ( the girls are great )
This is the go to Company for good quality meats. Delivery and packaging ensure that it arrives in good condition still frozen. This is great as I live on a remote peninsula in rural Scotland. Not Cheap but you get what you pay for Look out for the Deals Repeat Customer of last few years
Always a happy experience ordering from DR. Easy to navigate website and high quality foods. I love the packaging too.
I have used Donald Russell for many years. The quality is excellent and delivery the same. I always look for offers but as my late mum used to say 'you get what you pay for' and she is so right!
Based on analysis of 53 reviews rated 1-2 stars for Donald Russell
“I ordered Sunday for delivery Tuesday, received the FedEx delivery email but then, just after 5pm on the Tuesday ( wh...”
“Have used Donald Russell for years and have had no problems at all with delivery when they were using DHL as their co...”
“Whoever at DR drafted this contract with FEDEX will ultimately be the demise of Donald Russell, even the £15 they off...”
“My order came today”
“Still waiting on a response and it’s been nearly 3 weeks since my email”
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Donald Russell is a UK-based online butcher specializing in the supply of high-quality meat products, including beef, chicken, lamb, and seafood. With over 50 years of experience in the industry, the company caters to both individual consumers and restaurants, providing a wide range of frozen and fresh meat options. Customers can conveniently shop for various cuts of meat and prepared meals through their user-friendly website, which offers features like bespoke delivery options and seasonal promotions. The target market for Donald Russell includes home cooks seeking premium quality ingredients for everyday meals and special occasions, as well as businesses in the food service industry requiring reliable meat suppliers. The company emphasizes customer satisfaction, as evidenced by numerous positive reviews, reflecting its commitment to quality and service.
Donald Russell receives high praise for the quality of its meat products, with many customers highlighting the excellent taste and overall satisfaction with their orders. Reviewers frequently mention the superb quality of items like pork sausages and steaks, reinforcing the brand's reputation for premium offerings. However, a significant number of complaints arise regarding delivery issues, particularly after the switch to FedEx as a courier. Customers express frustration over delayed deliveries, missing items, and poor communication when trying to resolve issues. Some also note dissatisfaction with the meat quality, describing certain cuts as tough or gristly. While many loyal customers appreciate the product quality, the recent service changes have led to a decline in overall satisfaction.
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