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HomeDoctor Alexa Reviews
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Doctor Alexa Reviews

4.492700729927007 out of 5 stars
4.492700729927007 out of 5 stars
4.5
|Great|548 reviews

Last reviewed 12 months ago

TrustScore

4.5
4.492700729927007 out of 5 stars
Great
5 out of 5 stars
464
4 out of 5 stars
16
3 out of 5 stars
3
2 out of 5 stars
4
1 out of 5 stars
61
548 reviews in total

Review summary

Doctor Alexa receives high praise for its convenience and efficiency, with many customers highlighting the ease of use and quick turnaround for prescriptions. Reviewers frequently mention that the service is fast, with some receiving their medications within an hour of signing up. The platform is described as user-friendly, making it a popular choice for those seeking immediate medical assistance without the hassle of traditional clinics. However, there are notable complaints regarding service issues, with some customers experiencing delays in prescription fulfillment and difficulties in communication. A few users express frustration over being charged for consultations without receiving adequate care. Overall, while many appreciate the quick and accessible service, concerns about reliability and customer support persist.

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Based on reviews, created with AI

See what reviewers are saying

Larry Foster
Larry FosterFeatured

Over a year ago

1 out of 5 stars

I was charged for a consultation I did…

I was charged for a consultation I did last night and nothing has happened. My needs are critical and I cannot get through on the phone and Chat won't work guess your care has taken a nose dive since... See more

Marcello Kendall
Marcello KendallFeatured

Over a year ago

5 out of 5 stars

Called 7:45 in the morning by 8:23 am…

Called 7:45 in the morning by 8:23 am got notification my meds were sent to pharmacy. I was at work so it was so convenient and fast. Will call again if needed

Jade Veith
Jade VeithFeatured

Over a year ago

4 out of 5 stars

I have a sinus infection

I have a sinus infection, was extremely tired and didn’t feel like sitting at urgent care for hours, so I tried this service. It did take 5 hours of waiting, however they did send an antibiotic to my... See more

kaitlyn mocko
kaitlyn mockoFeatured

Over a year ago

2 out of 5 stars

Wouldn’t recommend, disorganized

Response time compared to other sites was a lot quicker in my opinion, but the email from the doctor I received said Sorry we don’t prescribe any type of weight loss medication. And to contact my doct... See more

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Adilene Martinez
Adilene Martinez
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

midnight life saver

It was midnight and I had the worst tooth pain from a tooth infection.As I started searching for dental urgent care on google as I couldn’t longer take the pain and wait to for my actual dental appointment. That was a week from that date. I came across Doctor Alexa. So,I decided to look into it. I was able to get antibiotics and pain medication that same night thanks to them and my 24hr. Pharmacy.

Helpful?
Amanda Brown
Amanda Brown
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

So convenient!

So convenient when you can't get in to see a doctor due to your schedule.. or if you don't have insurance! Highly recommend!!

Helpful?
Katenia Greene
Katenia Greene
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

I've use them several times when I…

I've use them several times when I couldn't reach my own doctor. They have been amazing hell..

Helpful?
Simone
Simone
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

I have used them several times just to…

I have used them several times just to get antibiotics for dental issues. Skeptical the first time but this is the best online doc! Very inexpensive consult fee, super fast service...i mean within a couple of hours i was able to pick up my script at the pharmacy of my choice. Highly would recommend them to anyone.

Helpful?
liz sparrow
liz sparrow
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

I highly recommend them

I highly recommend them. Especially if it’s a weekend Holiday, and most important after hours for a Dr.’s visit.Yes I was skeptical in the beginning, but to my amazement, I’m blown away if the assistance that I can receive without having to wait in an appointment. It’s been about a year since I e stumbled across them online and I’ve been well pleased with each time I’ve had to use them. Within a hour or so of my issue my medication is always at the pharmacy. Thank you it’s money well spent if you have a medical need that they can help you with.

Helpful?
Chessie Rife
Chessie Rife
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Fast and efficient

I’ve used them twice now. Love this service! Saved me from a doctors office visit.

Helpful?
Carey Ponder
Carey Ponder
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

They are fast and friendly

They are fast and friendly! I highly recommend them. Carey

Helpful?

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Gary Arnold
Gary Arnold
1 reviews•New Reviewer
about 4 years ago
1 out of 5 stars

NO service

NO service. Took my money, no calls, email, or text!! I now must protest the charge and go through all that aggravation!!

Helpful?
tasha mills
tasha mills
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Easy,convenient

Easy,convenient, Prescription ready within a few hours

Helpful?
Jessica Zambrano
Jessica Zambrano
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Easy,convenient

Easy,convenient, Prescription ready within a few hours!

Helpful?
Martricia Johnson
Martricia Johnson
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Always a great experience

Always a great experience. Had to use this service for tooth pain. Got my medications right away with no issues. Definitely recommend this site to family and friends.

Helpful?
Temikha Michelle
Temikha Michelle
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

I had a sinus infection that was…

I had a sinus infection that was driving me crazy. I couldn't get a doctor's appointment right away due to being booked but Dr. Alexa came through for me. It took only about 10mins for them to send my prescription to the pharmacy. I would definitely recommend and use again if needed.

Helpful?
Missy Borio
Missy Borio
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Very easy to use

Very easy to use, had an issue in the pharmacy end, Dr. Alexa and staff had it resolved quickly.

Helpful?
Hayleigh Gary
Hayleigh Gary
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Love love love the doctor and website…

Love love love the doctor and website it’s a life saver

Helpful?
LeAnn Cook-Industrious
LeAnn Cook-Industrious
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Good Bye Tooth Pain

A tooth infection as to be one of the most painful situations I have ever experience. Thankfully I was able to use DrAlexa to get a consultation in the middle of the night and woke up a few hours later to a prescription and steps for further treatment. I'm extremely grateful for the affordable convenient Healthcare provided and will continue to recommend to friends.

Helpful?
Anne Caruthers
Anne Caruthers
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Thank goodness for Dr

Thank goodness for Dr. Alexa! I was riddled with anxiety as a result of the pandemic & Dr Alexa made it so easy to get treated! Highly recommend!

Helpful?
Dana Christman
Dana Christman
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Simply the best!!!

Simply the best!!!! Fast and amazing service. I've used the service several times and have always been helped and happy! I also saved a ton of money not having to go to a walk in clinic because I don't have insurance 🙂🙂🙂

Helpful?
SaraHearn
SaraHearn
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Easy and fast

Easy and fast. I had a uti and didn’t feel like going to urgent care. Within the day I had a prescription.

Helpful?
Cindy McDaniel
Cindy McDaniel
1 reviews•New Reviewer
about 4 years ago
5 out of 5 stars

Highly Recommend

I've used this site on numerous occasions & they have never disappointed. Always very timely & quick to get back to you if questions arise. So much easier than the old traditional appointment because any time day or night, home or traveling, you can reach out for help. I highly recommend. Cindy McDaniel

Helpful?
Carter Johnson
Carter Johnson
1 reviews•New Reviewer
about 4 years ago
1 out of 5 stars

It’s a scam

It’s a scam. They write a prescription but it’s unable to be released to individual - only to a doctor?? So basically, you trying to skip a step and avoid an in person visit results in an actual added step. I’m an idiot for attempting to save time, do not use this. Waste of time and money

Helpful?
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About Doctor Alexa

Doctor Alexa is a telehealth service provider that offers affordable online consultations for various medical issues. Through their platform, patients can receive personalized care from licensed healthcare professionals without the need for an in-person visit. Consultations start at just $29, allowing users to discuss their health concerns, medical history, and symptoms conveniently from home. The company caters to a wide range of customers seeking quick and reliable medical advice, including those needing prescriptions, medication refills, and lab test scheduling. With a focus on confidentiality and accessibility, Doctor Alexa aims to redefine telemedicine by providing timely treatment plans and prescriptions sent directly to local pharmacies. This service is particularly beneficial for individuals who require immediate assistance for routine health concerns.

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